Merlyn 0 Report post Posted May 28, 2019 I registered for the game last night and am pretty sure I clicked the activation link in the email. If I try to click the registration confirmation link now all I get is "account not found." After I believe I confirmed I attempted to log in and got invalid username/password. I reset my password, tried again, reset again, and tried again. Still no luck, same error. I saw the forum post about account being locked so I waited until the next morning and attempted to log in with old password and the reset password. Same username or password error. Tried resetting again and still no luck. I'm not sure what's going on at this point. Any help would be appreciated. Thanks 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted May 28, 2019 Are you attempting to log into the game or just the control panel? Both? Have you ever been able to log into the website or the game client? Double check the confirmation email that you didn't accidentally type a user name with an extra letter or something in error. If able to log into the website control panel, but not the game, double check your realmlist.wtf file is pointed to our server correctly. Similarly, if unable to get into the game make sure you have followed all steps in the beginners guide in my signature below. 0 Share this post Link to post Share on other sites
Merlyn 0 Report post Posted May 28, 2019 I'm currently just attempting to log into the control panel. I have not been able to log into the website. I double checked and even reset my password using the user name. I received the password reset at the correct email. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted May 28, 2019 Did you only reset the 1 time? If so maybe reset again, but then wait an hour and see if that works. I think resetting so soon has caused an issue I have not seen before. 0 Share this post Link to post Share on other sites
Merlyn 0 Report post Posted May 28, 2019 Thanks King. I reset multiple times. Twice within 10 minutes of registering, once an hour after registering, and twice this morning which is about 10 hours after registering. I just tried one more time and it worked! Thanks 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted May 28, 2019 Excellent! 0 Share this post Link to post Share on other sites