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vulpenie1

Lost gold, hacked :S?

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Just logged on and all my gold on two main characters has disappeared :S

It was there last night , so happened in past 12 hours ... Is there anyway to have someone look at this?

Can provide more information if required - is it likely i can get back the lost gold ?

 

Thank you,

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First secure your email and your Elysium account by changing passwords. Also consider activating our 2 factor authentication we offer. Its important to protect what you still have.

 

Unfortunately, account security is up to the user and we never restore gold under any circumstances. 

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Thank you for the response,

Unsure how they logged in - but i didnt have 2FA 😞.

Well while i cant get my gold back, you have the time line of when the gold was removed... maybe just remove the gold from their accounts if possible - i may sound bitter but rather they didnt have anything from their exploits lol.

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