frauxen 0 Report post Posted August 15, 2019 I still don't believe it, go from being lvl 24 to lvl 22, more than 6 hours of rollback and lost time. Is there any way to retrieve the information? Frauxen account Brounno character. I lost all the missions made today and purchase made in cash shop for 50 vote coins. 0 Share this post Link to post Share on other sites
FridayFoster 0 Report post Posted August 15, 2019 The lost time is unacceptable! 0 Share this post Link to post Share on other sites
FridayFoster 0 Report post Posted August 15, 2019 Lost game data: Sold auctions Level playing time Honorable victories Hope to recover the lost data, or an allowance for all. And exactly because of something you pay at Blizzard 12,99 € because something does not happen. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted August 15, 2019 The rollback was 3 hours and not 6. We have enabled 2x XP and 2x Rep for the next 24 hours which will more than make up for the loss. 0 Share this post Link to post Share on other sites
ski11bum 0 Report post Posted August 15, 2019 King, I lost a level and a bunch of improves. You lost a customer. 0 Share this post Link to post Share on other sites
Stopmessingupthisgame 1 Report post Posted August 16, 2019 im sorry but this is unacceptable a 24hour double xp? what about people who are working the next day? what about time differences. what about the constant disconects that keep happening. What about the lack of information that was given out during the time the server was offline. i checked twitter the forum and the website and the only information i could find was a comment under a post complaining about the servers. Im sorry but this is unprofessional an i seriously hope that a game (on which i spend money) will increase its customer support. its like youre asking people to switch to classic with theses unbearable bugs. 1 Share this post Link to post Share on other sites
Zancon 117 Report post Posted August 16, 2019 I'm sorry you feel that way. Were volunteers doing this is our spare time outside of work and family. We have a small staff. We have always maintained the the most up to date information is issued on our discord. This incident happened in the middle of the week and we gave 24 hours to address all time zones and try and give people the most amount if value we could. 0 Share this post Link to post Share on other sites
Scorilo 3 Report post Posted August 16, 2019 I wouldn't get upset to much Zancon, I am glad I found your server, reignited a very old love for WoW for me :) As long as I play for free can't really ask too much of you guys, if I don't like how the server is going I will just stop and go official. If I start with real money then the situation changes and I want some level of service and rollbacks start to become harder to swallow but I'm not there yet. For the time being please please fix this disconnections, if they keep going for a long time players will lose their patience. 1 Share this post Link to post Share on other sites
Zancon 117 Report post Posted August 17, 2019 I appreciate the words, Scorlio. We do our best with the free time we have to work on the project. 0 Share this post Link to post Share on other sites