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I can't log-in

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Hello everybody, i'd like to get help....

I'm new in this server, I already validate my e-mail... I already put the realmlist correctly but even though i did this i can't log-in in the game... It appear like if my account wouldn't exist... the only way to log-in it's by my e-mail ... i just wanted to change my password, i put my e-mail and it says that my e-mail doesn't exist ... and then i was like what?'? 

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