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Community Manager
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Everything posted by Zancon

  1. Zancon

    Stuck on Retrieving Character List

    I replied to your PM, thought I would drop a line here as well.
  2. Zancon

    wts 60 lvl acc

    All character sales are completed through our shop. Simply log into the website control panel and select shop -> character option to browse characters. If you wish to purchase one you will have to buy Elysium Coins. Once the transaction is completed the character will appear on your account automatically in a few minutes. Simply log in and play after that.
  3. Zancon

    coin purchase down?

    Paypal or payment wall? How long ago did you purchase? If paypal did you include email and account name in the notes section? The confirmation email paypal sends will show the notes if you entered them. It's a manual process for us to add them so depending on the time of day and how many others in front of you to process the time can be longer or shorter. It can take up to 72 hours depending on multiple factors to get the credit to your account assuming all the information was left in the comments. Payment Wall is integrated and will automatically give coins, but the last ~2 weeks their processing has been much slower than normal and taking up to 4 hours to process. If the above doesn't help you, please send me a PM here on the forums with your account name, email and transaction ID and I can help get you sorted out.
  4. Zancon

    Bug on listing for coin

    A couple of users are flooding the market with all of their gold. Were looking into a fix for this. I believe the temporary fix is sometime in the next day or so were going to merge all the auctions of those players flooding the market into 1. As soon as this is done you and the other players that have auctions not showing should all show up.
  5. Zancon

    Mailbox UI Error

    It seems like your client may have a bad file/script - see if reinstalling solves this.
  6. Zancon

    No gold coins yet

    I have submitted the information for you. I am now going to edit out your account name and email. Please dont post those items publicly. Some people like to use that information to compromise accounts.
  7. Zancon

    Bug on listing for coin

    Posting many listings at once will take a while to show all of them. I have edited out your account name in the OP. Please do not post your account name(s) in public. People use that information to compromise your account(s).
  8. Zancon

    Coins not received

    Please send me a PM with your account name, your email address, the PayPal transaction ID that was successful and the PayPal transaction you are waiting on.
  9. Zancon

    Guild Master Edit Ranks Not Working

    Please open another GM ticket in game and explain the situation. They should be able to get you sorted out.
  10. Zancon

    Unlimited Xp Token not recieved

    It's also possible since you were online that it will be mailed to you upon log-in. But lets see what happens. If you still don't get it let me know and we will get an investigation going so you get sorted out.
  11. Zancon

    Unlimited Xp Token not recieved

    Were you offline at the time of the purchase? You need to be offline and have bag space available. If not, please clear bag space and log out / exit the game client. Wait a couple of minutes and log back in.
  12. Zancon

    Gold exchange

    You have one currently on page 21 for 42 gold on Nighthaven. I didn't go through every page on each server but it seems you have auctions up. Are you saying you had 3 other auctions that have gone away?
  13. Zancon


    The bulk of the conversation is on our discord. Link in my signature below or the upper right hand side of the forum here. Those are the best places to connect with other members of the community and the staff
  14. Zancon


    If it doesnt work PM me your account name and the character name(s) you posted it in and I will have a GM investigate and get it sorted for you.
  15. Zancon


    Were you logged in at the time? It cant credit you while logged in. Try exiting the game entirely waiting a few minutes and then logging back in.
  16. Zancon

    Incorrect name from Merger

    Please PM me your account name and the player names what they are now, and what they should be. I will look into it.
  17. Zancon

    Have not received coins

    I am going to PM you again.
  18. Zancon

    Guide to laptop screen resolution unlock

    Alternatively, you can; install retail WoW Launch game set the resolution you want Close retail Open vanilla Ignore graphic dialog that pops up Log in and play with whatever you set retail to.
  19. Zancon

    Elysium Coins

    It's ok, I received your PM and submitted it for you. Shouldn't be too long until its sorted.
  20. Zancon

    Where to farm gold as a priest

    Honestly holy nova doesn't do enough damage to be able to AOE packs that would drop enough gold/items to be worth it. Gathering as scot above said is a better route. May even be better to have an alt with better farming abilities to feed the priest as another option.
  21. Zancon

    Mailbox items cannot be picked up

    In the future, please do not spam our forums with your issue multiple times. Also - your issue isn't even our server.
  22. Zancon


    PM me your email, account name and your paypal transaction ID.
  23. Zancon

    Elysium Coins

    Did you include your email address and account name in the comments? If not PM me the account name, email, and both PayPal transaction ID's and I can put on a ticket to get you sorted out.
  24. Zancon

    Mailbox items cannot be picked up

    Northdale isnt a server that is part of our project.
  25. Zancon

    Mailbox items cannot be picked up

    Northdale isnt a server that is part of our project.