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Everything posted by Zancon
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Probably away for the holiday.
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Again, game and forum accounts are completely different. When you say you reset, you went through the main website and not the forums, correct? Then checked your email and followed all directions?
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Send a DM directly to Rain in discord. He gets about 300 a day so be patient. But Rain can look into this.
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Theres no official support for mac with TBC. You would still be able to get it running using something like wine. You may have to take a look at some YouTube videos to see exactly how.
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If you enter the wrong password 3 times in a short amount of time the system will temporarily ban you. If you reset the password directly after this it will also temp ban you. So make sure your careful to enter the correct password. If you are temp banned, please wait at least 1 hour before trying to sign in again or reset your password.
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If you think were going to ban everyone whom hurts your feelings on the internet allow me to inform you that will not be realistic. You PM'd me on this and I informed you to make an in game ticket so you have now posted it here. This post was unnecessary and the only way to handle in game issues is by in game ticket.
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Spirit res by right clicking the spirit healer.
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We have temporarily closed the transfers due to issues the file format the character data is causing. We will have another announcement when the issues are fixed.
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Forum accounts and game accounts are separate. If you reset through the site you must follow directions in the email it sends.
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Inactive accounts were transferred without gold. This was on purpose and you will have to earn gold.
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We have disabled it for the time being due to the imports causing issuee on our server. I dont have an ETA at this time for when it will reopen.
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We fixed it, apologies everyone!
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We got it all fixed. Apologies to everyone!
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You go into the gold exchange and find you auction and cancel it.
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The server location is in France. Assuming you are far from there. People have had good luck using VPN's to help latency issues. Using both endpoints in your country as well as endpoints in France. If you dint have a VPN I believe Express VPN and tunnelbear both have free trials you can see if it works for you. Otherwise nothing we can do about your routing to our server unfortunately.
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Wait, are you saying you posted gold on the gold exchange? If so the gold exchange is like tha auction house, another user must purchase your gold for Elysium coins for you to receive Elysium coins to then purchase the bag. Until someone purchases your gold auction, you do not receive Elysium coins.
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This is an issue our development team is aware of. Apologies for any inconvenience.
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Hunter Pet abilities lost after Lights Hope transfer
Zancon replied to Rectus's topic in Help & Support
You can try clearing your wtf and WDB folders and see if that helps. But this is a known issue with some transfers due to the way LH exported the data. You can also see if you can open a GM ticket in game and see if they can give the abilities. Apologies for the inconvenience. -
When you try to load in the game it will force a name change. Someone already has those names here so you will have to make new names.
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Did you make sure to select the correct server tou wanted the item on?
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That's in line with the rest of the reports we have been getting. The developers are working on fixing it but I don't have an ETA at this time for when the fix will be in place.
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Is your character transferred from LH or was it always on the server? We have been getting reports of AoE spells not working for transfers.
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Theres several causes of this, first, it could just be moving fairly quickly so say it's on page 4 but by the time you click page 4 it moves to either page 3 or page 5 depending on the market at the moment. Could also be not showing up of theres already many 10g auctions up for the same price posted before you to give those time to sell through. Could be you posted them on Nighthaven, but your looking at the Stormrage page or vice versa. I have previously requested our webdev make a "my auctions" button or something to see what you have for sale but it's not been implemented yet unfortunately.
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We are looking into opening this as an option. We need to catch up on bug fixes related to transfers first before we database merge them over to Stormrage or we will just introduce more bugs. I dont have an ETA for this at this time.
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I think that bug is tied to the mage blizzard bug. Generally speaking I think it may effect several AoE effects. The team is aware and working on it. Please continue reporting any others you find.
