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Everything posted by Zancon
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We just made a change to the password reset and verification system. Maybe try again now.
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We just made a change to account verification. Try to log in now. Do not reset passwords. Just try and log in.
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I'm stuck on "Retrieving Character List" even when server is online.
Zancon replied to Buan's topic in Help & Support
Were setting up the new server that launches in an hour. All realms will be acting a little strange until launch. 54 minutes from now. -
We have been working on the website to prepare for the Nethergarde launch. Apologies for the inconvenience. We are roughly 2 hours from launch time.
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Any 1.12.1 client will work. If you already play on private servers that client should be fine. Otherwise in the beginners guide in my signature we have some links.
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It's been addressed many times. We emulate as close as we can to Blizzard's original game. We understand not everyone enjoys PVP but at the same time there isn't enough intrest to have a PVE server. We also will not have coins or commands to enable or disable PVP - we will not create different rule sets within the same server. The experience is the same for everyone, and will remain that way.
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I am lookinf for Addons for WOW:Classic
Zancon replied to VeschiyOlaf's topic in UI, AddOns & Macros
We are not wow classic, that is blizzard. This is a vanilla project. We do not support wow classic here. We cannot help you. -
What exactly does it say when you try and log in? Resetting so soon after account creation, you likely git your account locked for too many login attempts and were time out for 1 hour. Also you created a game account and a forum account separately, correct? You need one of each, they are separate by design.
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You probably didnt put your account name and email into the notes section. If you PM me your account name, email address and your PayPal transaction ID I can put in a ticket for you and get it sorted out.
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Please submit an in game ticket for in game issues. A GM will be able to assist you.
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To everyone else; We had an issue with the log in server today but have got it back up and running.
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Your issue I believe is related to only creating a forum account. Forum and game accounts are separate and you must create one of each.
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Our Discord server has people talking of forming guilds on Alliance and Horde. May want to check there, link in my signature.
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Not at this time, apologies. Sometimes people spam ads for their character auction on discord and will give more information.
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If you verified your email - try and see if you can log into the website first. Also note the login here is the account name and not your email address. If you play retail and use an email to log in it can be confusing and muscle memory to type your email instead of account name.
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If you paid by PayPal it's a manual process and can take up to 72 hours to process - this is also assuming you were able to put in your user name and email address into the comments. If you paid by paypal and are not confident you were able to get that information into the comments, please PM me here on the forums. Please do not post that information in this thread in public, some people like to use that info to try and compromise your account. If you used payment wall please PM me that information and screen shots so I can have someone look into it to get you all fixed up.
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The accounts for the game and for the forums are different by design, it's likely you created them at separate times. Accounts/email details are the responsibility of the users that create them. With that said PM me and I will see if we can narrow this down some at least so you can find it.
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Had to start somewhere, you didn't provide much in the way of detail in your original post. 1) Just to be clear, you are saying the character shown on the armory is your character, no doubt about it? 2) You keep saying "the account" implying only 1 account, are you 100% positive you never created another account before? There are something like 15 other posts here about this very issue and all but 1 of them ended up having another account they "forgot" they had. If the answer is yes to question 1 and no to question 2, please DM me your account name and your email address and I will escalate the ticket to someone with database access that can look into this further.
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Greetings, have you tried logging on all of your accounts and making sure you check them for this character? Its usually best to check on the website first by logging into your control panel and selecting Characters. Then in game make sure you are checking extra chars#1 and extra chars #2 in realm selection for your characters as merged characters will be parked there so that they don't over write other characters.
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It's possible that your level range doesnt have enough people in queue to have WSG pop. You are grouped with others from 50 to 59.
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Did you try logging in with the user name first? The email attached to an account is less important than the account name. But if you reset it then it makes the email more important. You have gone back through every email you can think of looking for emails from us? Make sure you are trying to log in with account names a d not the email. I know it's sort of counter intuitive if you also play retail for many years as they want(ed) emails for logins.
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More often then not what players report here isn't the full story or is outright lies. Depending on if the truth is told or not matters for the outcome. I have to play the middle and get the user to the right spot while also not being accusatory and tempering expectations for the user. Think whatever you wish, though.
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I would submit a GM ticket for this they may be able to help you - I wouldn't get your hopes up but they just might be in a good mood and move it over for you. You can submit the ticket by clicking the red "?" on your mini bar in game.
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If you click the discord link in my signature and then navigate to the channel named #tbc-general and then go to "Pinned Messages" we have a guide. In short you will need a World of Warcraft Burning Crusade 2.4.3 Client of your choice but otherwise everything in our Vanilla Beginner's guide is still valid. Make sure you don't accidentally install to the same directory as your Vanilla install.
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Those two more expensive mounts are supposed to be extremely rare and that is why the price reflects that.
