Zancon

using your 1.12.1 wow client and ensure your realmlist.wtf is set to "set realmlist logon.elysium-project.org" ?? Then select the Nighthaven server ?

Log in, your character was returned to your account

Your fixed.

There's nothing for us to update on. The lights hope team never released any data. And when they do they are releasing it to users, not to other projects.

In the user control panel, goto shop, then to edit character, then goto restore character. See if it's on that list. Theres 3 likely possibilities. 1. You have multiple accounts and simply logged into the wrong account. 2. Account was compromised and stripped/deleted. If this is the case the above check will see if its able to be restored. 3. Account was compromised and character was sold and moved off the account.

Please see the beginners guide link in my signature and be sure you follow all of the steps.

The older server takes priority on names. Not sure what fuzzy rules you mean but ask any questions you may have and I will do my best to answer them.

I asked the team for an update on this, I dont have any new information at this time.

Horde doesn't have paladins in vanilla. This is not possible.

Are you positive that your account was here at Elysium? We dont have a character with that name in the database.

We do not have plans at the moment to release one. Because of the way of progression and stagnating content eventually we will have to release one.

Just one point of clarity, there's no such thing as a recent transfer, all transfers were completed at once on 8/8/2019. This means whatever state your characters were in on that date is what got copied over to TBC. With that said, if you are sure the characters had gold on them send a PM to me with your email, account name and character name and I can have someone look into this.

Both of you please DM me your character names, email address and login name and I will get someone to look into it.

If your tickets are disappearing without answer I apologize for that. The server crashes take out the ticket queue. We are working on it but for now you have to reopen the ticket.

I have asked the team to investigate, sometimes response times on the weekend are slow. Apologies for the delay.

All accounts and character progress was transferred to TBC on 8/8/2019. You simply download, install, update the realmlist and log into a TBC client. Any 2.4.3 TBC client will work.

Got it and forwarded onto the team.

Was this a merged character from Nethergarde that's now on Nighthaven? If so, Nighthaven had priority on names when the servers were merged as the older server and you will have to change the name.

Please submit a GM ticket in game for this issue

PM me your username, email and character name you purchased the bag for and I will get someone to investigate.

Did you purchase it for the correct server?

Yes, if they actually do it and it's in a verifiable secure format. We have reached out to that team several times to try and make it work and never been given a reply. It will take time to develop a tool to be able to merge to our database since we don't know what format they will release data in, if they actually do release data.

Now I understand. Please send me your username and the character name and I will see if I can get rain to fix this for you personally.

We are still tracking down mail issues some users are experiencing. Right now I dont have any answers on when this may be fixed.

Theres issues with mail we are still trying to sort out unfortunately. You may have to try a face to face transfer or using a guild mate or someone else you trust to help the transaction.