Robroy 2 Report post Posted December 5, 2016 (edited) Now would be a good time to plan to allow people to change the email address, as work is going to have to be done on the accounts for the various launches. The email address I used when I signed up no longer exists, as my email provider at that time subsequently closed all email accounts that weren't cable. I hope the account log on details I found on a scrap bit of paper (good job I'm not a tidy person) are correct otherwise I'm going to lose my chars. Edited December 5, 2016 by Robroy 0 Share this post Link to post Share on other sites
Undertanker 88 Report post Posted December 6, 2016 Important lesson to be learned here. Never use an email account from an ISP or other subscription service. 0 Share this post Link to post Share on other sites
Zappa 7 Report post Posted December 6, 2016 True, but that does not help him now. There are people who lost their password and/or accountname. There seems to be a way getting this back via their registered email. And there are people with an invalid email but having valid accountname/password. There has to be a way to associate a new email via their correct acc/pass data. Could not be so complicated right? 0 Share this post Link to post Share on other sites
GhostTiger 0 Report post Posted December 6, 2016 (edited) Hello Robroy, Your answer can be found in the merge FAQ. Though it may change in the future, there are no plans to aid your current dilemma. FAQ: https://forum.elysium-project.org/index.php?showtopic=22883 Quote: "Q: What if I forgot my e-mail? A: We’re currently looking into solutions for this issue and will announce our answer publicly at a later date. Q: What if I used a throwaway e-mail? A: At this time we have no plans of being able to help with this. If this stance changes, we will announce it publicly. Safe Travels, GhostTiger Edited December 6, 2016 by GhostTiger 0 Share this post Link to post Share on other sites
Robroy 2 Report post Posted December 6, 2016 GhostTiger I was aware of what ias in the FAQ. As I said, with the movement of accounts that's going to happen, it would be a good time to allow a change to the associated email address if you have the log on details. 0 Share this post Link to post Share on other sites