You must use the same IP to generate and consume the token

[Pistolero 0]

Yep, same for me. I've tried Chrome, Chrome Incognito, Internet Explorer (all addons and extensions turned off), Internet Explorer Private Browsing, and my tablet.

 

I hope Lorilay above is correct and it's just a temporary issue from Nostalrius. Will update if anything changes.

 

EDIT:  WORKED! It's probably just a matter of coincidence or server load issues or something, but I closed all browser sessions and tried again in Chrome Incognito and it went through perfectly. All characters showed up just fine.

Edited December 12, 2016 by Pistolero

[Noxm 1]

[Xom 8]

I had the same problem at first.

 

Using Opera, Incognito Mode worked. I also disabled all adblock/ublock/etc just in case.

[THRAZE 0]

Was having this issue, found a solution that may work.

 

Went into incognito mode, turned off all extensions

Generated the code from my Iphone (on the same wifi network)

emailed the code to myself and used it on the PC. 

Worked, got my 60 druid back

[Ratemeck 0]

I have also tried all of the recommended fixes, nothing is working. I will try to come back later I suppose. Anyone else have any working fixes for this issue or a link to the known issue?

[Jarek 0]

Also got same issue tried everything, anyone found any new solution?

[Lorilay 12]

I'm still having the same issue.

[Vasagi 0]

Still having the issue here as well. Tried a private window and disabled extensions. Will keep trying I guess.

Update: Using an incognito tab on the phone rather than pc worked.

Edited December 12, 2016 by Vasagi

[kompolompo 0]

I had problem on my LAN couldnt use any computers connected to the router, so I disconnected WIFI on my mobile and went through the process from my 4G connection, it worked!

[Novex 0]

Yeah i just tried transferring my characters and got the same problem.

[Revanent 1]

Firefox, same problem. But opened up inPrivate browsing, logged into website, entered token again and characters transferred first attempt! BACK IN BUSINESS!!   

[Scorcher 0]

Guys generate a new token and try again. It worked for me.

[Novex 0]

i just downloaded firefox and generated a new token and am still getting the problem. Will have to wait for more info from devs i guess.

[Novex 0]

okay so this time i disconnected the wifi on my phone and did everything over again, generated a new key and processed is on the website and everything worked. so maybe getting a new ip address worked? im not really sure but this was my experience. 

[Lorilay 12]

It seems like being on an IPv6 network can make things a bit ваууy. I logged onto my home WiFi network after work and it worked with no problems for all my accounts.

[0livero 0]

Anyone else still getting this problem? I must have tried every combination under the sun and stil 'You must use the same IP to generate and consume the token.'

[luigi4x4 0]

I'm still having this problem after trying all of this

[luigi4x4 0]

I'm still having this problem after trying all of this

It just worked for me. I used incognito mode for the 10th time. Make sure you generate a new code when you try a new browser.

[Wreckington 0]

I'm also still having this problem. I've restarted my computer, restarted my router, tried different browsers and different devices and I keep getting the same error.

[Tseng 0]

same here for my 2nd acc

with my first one all fine

[Wuz 0]

It seems like being on an IPv6 network can make things a bit ваууy. I logged onto my home WiFi network after work and it worked with no problems for all my accounts.

 

Great, thanks! Deactivating IPv6 worked

[Agios 0]

It seems like being on an IPv6 network can make things a bit ваууy. I logged onto my home WiFi network after work and it worked with no problems for all my accounts.

 

Oh my word! I've been trying for 3 hours with no luck. I deactivated IPv6 and it worked first time! Thank you so much man . 

 

Anyone who's having trouble - try this!!!!

[Cha 0]

Oh my word! I've been trying for 3 hours with no luck. I deactivated IPv6 and it worked first time! Thank you so much man . 

 

Anyone who's having trouble - try this!!!!

 

Same here, I tried everything else, deactivated IPv6 and it worked like a charm ! Still had to use icognito mode but at least it works

Edited December 13, 2016 by Cha

[selfish 0]

this need to be fixed asap

[szilchi 0]

Same problem here