Storms 0 Report post Posted December 22, 2016 So I made a new account on the website using a hotmail email address, the verification link had been sent to me and I managed to verify it, my character is also seen in the guild list but I cannot log into the account, it keeps saying invalid credentials and I tried to reset the password but nothing is now getting sent to the hotmail address that I created the account with. Please help. 0 Share this post Link to post Share on other sites
Seratehi 23 Report post Posted December 22, 2016 So I made a new account on the website using a hotmail email address, the verification link had been sent to me and I managed to verify it, my character is also seen in the guild list but I cannot log into the account, it keeps saying invalid credentials and I tried to reset the password but nothing is now getting sent to the hotmail address that I created the account with. Please help. Some troubles with transfer during last few hours on old Nostalrius side. We so sorry, just wait, please. 0 Share this post Link to post Share on other sites
Tumenor 0 Report post Posted December 22, 2016 (edited) Hello. Log into the control panel, and change your email to gmail or something else than microsoft. Edit: If I understood you right, you remember your username and password. And the character has been imported considering it's in the guild list, so it should be there. Edited December 22, 2016 by Tumenor 0 Share this post Link to post Share on other sites
Storms 0 Report post Posted December 22, 2016 I have tried to log into the control panel many times but it has not worked, keeps giving the invalid credentials message. 0 Share this post Link to post Share on other sites
Storms 0 Report post Posted December 22, 2016 Hello. Log into the control panel, and change your email to gmail or something else than microsoft. Edit: If I understood you right, you remember your username and password. And the character has been imported considering it's in the guild list, so it should be there. Yeah, I remember all of the details for my account but I cannot log into it, because it keeps saying invalid credentials. 0 Share this post Link to post Share on other sites
jerrypap 0 Report post Posted December 22, 2016 Some troubles with transfer during last few hours on old Nostalrius side. We so sorry, just wait, please. its not last few hours its last few days.. it has something to do with account validation i got the reset pass email and then when i click on the link it says "Your activation code is not valid" a lot of people have this issue 0 Share this post Link to post Share on other sites
Storms 0 Report post Posted December 24, 2016 Still no response, no one is trying to help us out. Great.. 0 Share this post Link to post Share on other sites
ole4never 0 Report post Posted December 24, 2016 I've been experiencing exactly the same since 17th december. 0 Share this post Link to post Share on other sites
Pottu 290 Report post Posted December 25, 2016 Still no response, no one is trying to help us out. Great..Please direct your rage towards Hotmail for blacklisting us due to volume of emails we've had to sent out. There is literally nothing we can do about that. Again, if you transferred your Nostalrius account successfully, you can then log-in to your Elysium account and play. You don't need separate verification for that. You cannot change your Nostalrius or Elysium email address. 0 Share this post Link to post Share on other sites
ole4never 0 Report post Posted December 25, 2016 The problem is that we can't login to the elysium account and we can't change the password. In the password recovery page (after following the link from the recovery e-mail) there is a small window stating that the activation code is invalid. We can't resend the activation code as we can't login to the contol panel, due to the "invalid credentials" error (wich has to be an error as the login information is correct). 0 Share this post Link to post Share on other sites
ole4never 0 Report post Posted December 25, 2016 Everything is working now!. The "invalid activation code" error just stopped this morning, PW recovery worked and im back in the game!. Thanks alot to whomever fixed this Merry Christmas! 0 Share this post Link to post Share on other sites