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ShadowLurker

New Account Email Revocation Problem

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I am trying to register a new account at https://elysium-project.org/play for the new server on the 7th. However, whenever I add my email address, I receive the error message "The email '"myemail"' is not a valid email." Myemail is standing in here for my actual email. I am not using a hotmail, gmail, yahoo, or other email address, but it is still a valid email address and I have had no problems using my email on other respectable sites like amazon.

Any ideas on how to fix this?

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What email domain are you using? like what is the part after @? If you can tell me that I may be able to help you out.

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19 minutes ago, ShadowLurker said:

I am trying to register a new account at https://elysium-project.org/play for the new server on the 7th. However, whenever I add my email address, I receive the error message "The email '"myemail"' is not a valid email." Myemail is standing in here for my actual email. I am not using a hotmail, gmail, yahoo, or other email address, but it is still a valid email address and I have had no problems using my email on other respectable sites like amazon.

Any ideas on how to fix this?

Hello ShadowLurker,

You should make a gmail account.

Regards

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11 minutes ago, Microdots said:

What email domain are you using? like what is the part after @? If you can tell me that I may be able to help you out.

The domain is mail.quantumcooler.net.  DNS has an appropriate MX record and, as I said, I have no issues on other sites with emails from that domain.

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I would recommend making a Gmail account specifically for your Elysium account. I tested a few other domains and had the same issue. But, common domains have no issue. Just don't use outlook or hotmail domains as they are blacklisting the Elysium Project.

Sorry if not being able to use your mail.quantumcooler.net domain inconveniences you at all. 

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9 minutes ago, ShadowLurker said:

I find it odd that it works for the forum email, but not the account email.  Are the two systems administered by different groups?

Correct. Different servers for game accounts and forum accounts.

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