Felkis 0 Report post Posted February 10, 2017 Hi trying to find out if it's possible to have the barcode email resent to an account. I deleted my account from my authenticator during troubleshooting not realizing I had deleted the email so no I can get pin nor log into the control panel to turn it off. Anyone know if the email with the barcode can be re-sent? I don't see an option when trying to log in for it. thanks 0 Share this post Link to post Share on other sites
Maesha 0 Report post Posted March 24, 2017 Similiar problem with lost email. Can anyone answer and help out? 0 Share this post Link to post Share on other sites
Elderknight 0 Report post Posted March 24, 2017 Hi, i also have this problem. A little Information that this Mail is important for the recovery should be added to the Mail. best regards Elder 0 Share this post Link to post Share on other sites
Amberwaal 5 Report post Posted March 24, 2017 If you do not have the authenticator, and have lost your backup email (with the QR code), you are in trouble I'm afraid. :( What I hear, a text will be added to the enabling screen to make people more aware that they should keep the email safe (or print it). 0 Share this post Link to post Share on other sites
Maesha 0 Report post Posted March 24, 2017 What about us, wer gonna lose all months of playing and effort on elyisum realm? There must be a way they can help us to get our accounts back. 0 Share this post Link to post Share on other sites
Brisies 0 Report post Posted March 25, 2017 There is a possible fix... but its on the email end not Elysium's You will need to research and attempt a deleted email recovery. Gmail / Yahoo / Hotmail ect all have these. You can select old emails you have deleted and restore them from the cloud service those providers use. Give it a try, look up the instructions on google for your respective email providers, or visit their respectful sites for more information. Good luck! 0 Share this post Link to post Share on other sites