My account was stolen / banned FAQ - Please read before posting

[Forumhelp 0]

There are many people looking for help with their stolen or banned game accounts so I’m putting this here as a guide to help. Please feel free to link back to this post in future.  If I’ve missed anything please let me know below and I’ll add info as needed via editing.

 

How was my account stolen?

There have been various leaks of data from other private servers (not this one) but if you used the same username and password on another private server that you did here, that is most likely how someone else gained your login details.

 

What about my gold/equipment/items?

Sorry, but Elysium staff do not restore any lost or stolen gold/items. Asking is pointless and you will have to start over with no gear or gold. Hopefully you have friends who can help you.  If you still wish to report the theft, please raise a ticket in game after recovering your account. You can do this by clicking the red question mark icon in game. Please do not create a post on the forum as Elysium staff do not view or reply to such posts.

 

How do I secure my account?

First, reset your password using the following link: https://elysium-project.org/password it’s very important you do this to prevent any further theft. You can also use this to recover your account if the thief changed your password.

Next I would suggest you enable Two Factor Authentication to safeguard your account against further attacks. You can do this from the control panel section of the main site after logging in. Link: https://elysium-project.org/control

More information about two factor authentication and how it works can be found at https://elysium-project.org/news/tfa-gold?page=2

 

My account was banned. What happened?

Often the thief will use your stolen account to spam global game channels in an attempt to sell gold. Staff often ban these accounts to stop spam in game. If when you recover your account you get a message telling you it has been banned, this is most likely why, You can make a ban appeal here: https://forum.elysium-project.org/forum/351-ban-appeals/ (note: you will need to create a forum account and login before this link will work)

 

My question isn’t answered here?

Please make a forum post, I’m sure someone will help.

 

 

 

~ not associated in any way with Elysium staff.

Edited February 17, 2017 by Forumhelp

[treeyax 0]

apparently you can pay someone 72 dollars and your account will get unbanned.

[TheDruidCode 28]

7 minutes ago, treeyax said:

apparently you can pay someone 72 dollars and your account will get unbanned.

Please tell tell us more. If you got some evidence we are happy to see it. If that's just a rumor I'm happy to hear more about it.

[Gehere 8]

[TheDruidCode 28]

Oh my...

[artan 14]

"we hate this we hate that"

build a wall , burn the Jews , kill the Tutsi... alot of wrong is around!

 

also vicodin.

[kokobedima 0]

Dude everyone knows that Gold sellers are Elysium money making thing, this is not Nostalrius.

[Erjh8765 19]

@Gehere:

I am familiar with Owned Core as well as familiar with the Gold Selling scene, and that NOT in my capacity as a former police officer b/c I didn't really work on a CCU when I was in the Force.

What I surmise out of this affair is that some scammers, prolly Chinese, who frequent Owned Core and other similar sites, have come up with a brand new scam to try on permabanned account owners from ELYSIUM.

The Scam, which is pretty old and pretty typical of the Chinese, works as follows:

1. They assume the identity of an authority figure, a Lead Administrator or a Website Owner.

2. They copy their profile pictures, name & nickname from other sites including data they may have in their profiles.

3. They proceed to impersonate above mentioned authority figure.

4. Victim becomes convinced they are actually communicating with above mentioned authority figure.

5. Victim pays.

6. Victim get scammed.

7. Scammer avoids all contact.