georgep1993 0 Report post Posted March 13, 2017 Hey my account was hacked last night all gear/gold is gone, i just want to change my password but i get internal server error trying to login to control panel - i can still login to game with hacked password. 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted March 13, 2017 Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team 0 Share this post Link to post Share on other sites
numskull13 0 Report post Posted March 13, 2017 I was also hacked last and I'm having the same problem... I don't want to keep playing if someone could just log back in to my account at any time. 0 Share this post Link to post Share on other sites
georgep1993 0 Report post Posted March 13, 2017 2 hours ago, Xerox said: Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team Yes i understand that. The problem is that i cannot login to the control panel because of Internal Server Error. 0 Share this post Link to post Share on other sites
thecrazyscot 16 Report post Posted March 13, 2017 3 hours ago, Xerox said: Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team Those copy/paste replies are fucking useless when they don't answer the question asked. 0 Share this post Link to post Share on other sites
HudsonHawk 1 Report post Posted March 14, 2017 12 hours ago, georgep1993 said: Hey my account was hacked last night all gear/gold is gone, i just want to change my password but i get internal server error trying to login to control panel - i can still login to game with hacked password. Try the below. On 1/25/2017 at 10:48 AM, Ellipsea said: Looks like you are probably putting extra characters in the in-game command as well. If my old password was flippy and my newpassword is dippy, it should look exactly like this: .account password flippy dippy dippy 0 Share this post Link to post Share on other sites
HudsonHawk 1 Report post Posted March 14, 2017 9 hours ago, thecrazyscot said: Those copy/paste replies are fucking useless when they don't answer the question asked. +1 0 Share this post Link to post Share on other sites
smokeit 26 Report post Posted March 17, 2017 On 13-3-2017 at 1:56 PM, numskull13 said: I was also hacked last and I'm having the same problem... I don't want to keep playing if someone could just log back in to my account at any time. LOLLLLLLLLLLL. THEN SETUP 2FA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 0 Share this post Link to post Share on other sites
