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Bararaq

2fa problems

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      I have problem with loging into my account for a 2 months now....The problem is when i try to log in ,a window pops up and ask me for pin code.Im aware that i activated 2fa , but i didnt set any pin code(im not sure how 2fa works)...I tried logging in on website to disable it, but it asked me to type 6 digit number..I logged on my email, found mail from elysium team(with whom i activated 2fa in first palce) ,scanned it with app on mobile phone (on top it says ELYSIUM TEAM ,beneath my username,beneath that 6 digit code ),typed it, but it says invalid code..Tried  30 different codes bcs they change every 1 min,tried different app,still no results. as soon as it started i contacted everyone on reddit . they didnt provide any usefull information. but everyone said they will look into it. after  month i asked  "any proggres?" but not single one responded.Im sorry for not waiting on them  but i think they aren't nterested into solving my problem. .Only thing i can thik that is causing problem is that i have hotmail..Sorry for wall of text.Tnx in advance.

Important - i have original mail from elysium with 2fa activator, i have pictures and video trying to activate it.

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This could be a solution possibly...

 

Quote

Opne the Autneticator APP

  • Go to settings
  • Click "Time Correction for Codes"
  • Click "Sync Now"

After that try to put your PIN in now... It might resolve the issue.  I had a similar problem because I traveled From the US to another Country and that got me.


Get back to me if it doesnt work! :)

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Okay soo just woke up and tried it.Unfortunately it didn't work :/ 

This is what poped up when i did sync now eljUs27.png

 

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Idk if you still got the mail etc, maybe you can remove and re-add the account?

Also does the authenticator work for other games/accounts you have connected to it? Because if not, it surely is a timing issue.

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I have mail from elysium with whom i activated 2fa...Tried several times to re-add account in authenticator.Didnt work sadly...I never used 2fa before so the  no i dont have authenticator for other games :)

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