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Walie

Account Banned after The Patch

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After the patch I tried to connect and it says now that the account has been locked. I know for a fact that i have been following the rules so its just some hickup. 


Char name Walie: Lvl 60 Druid 

Server :  Elysium

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There is a system in place that if you enter the wrong password or 2FA code multiple times, it will temporarily IP ban the one failing to login.

This system is in place to protect your account, but sometimes it hits the actual account owner, due to typos on his part for example.

The temporary lockout is nothing to worry about, since it usually goes away after between 15 and 60 minutes.

 

If you think your account got actually suspended or banned, please create an appeal in this forum:

https://forum.elysium-project.org/forum/351-ban-appeals/

 

Before posting your appeal please read carefully through this thread:

https://forum.elysium-project.org/topic/38068-ban-appeal-information-read-before-posting/

 

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