Stuck at "Connected" when trying to get into Darrowshire

[kevinmd88 1]

This has been happening occasionally for a few days now. I'll be playing, then the game will lag - nothing will happen in the world, though I can move around but can't attack anything, means network issue. So I close my client, make sure everything's OK with my own connection, then try to log back in. I'm able to authenticate, it says Successful and all that, but then it gets to "Connected" and just stops. Nothing further happens. If I click "Cancel" on that, and view the realm list, I can get onto other realms and see my character lists no problem. This only seems to happen when I try to load into Darrowshire (or its NA proxy).

[theoden 0]

Unfortunately, there's no upvote, so just...
Same here!

[thecrazyscot 16]

me too

[Rayne 0]

Same here. Random disconnects. And the occasional not recognizing my password over and over again, even though I've typed it carefully. 

But, yeah. For now, the big problem is stuck on "connecting".

[kevinmd88 1]

Follow-up

Probably worth mentioning, Ive tried the following to see if it would help:

- Deleted WTF and WDB folders completely
- Making a new account and trying to connect with it
- Followed the suggested steps in Some common issues and how to solve them for step 7 "I cannot connect to the server / I get immediately disconnected"

Those haven't worked yet... I am on SuddenLink gigabit internet service in the central United States, if it helps.

[Sythinia 0]

unfortunately I have the same issue. I get upto connected and then it just stops :( tried the suggested step from step 7 aswel and that didn't fix it. hope you guys can solve this ^_^

[Szen 0]

Having same problem right now actually.  First time though.  Started playing about 2 weeks ago.

 

edit :  and now after about half an hour of not working it's working...

Edited March 31, 2017 by Szen

[thecrazyscot 16]

this wasn't the 1/2 hour maintenance was it?

[kevinmd88 1]

My apologies if this occurrence was due to maintenance (I didn't see an announcement about it). It has happened to me several days in a row though.

[kevinmd88 1]

So I got rolled back. I got to Menethil Harbor in the Wetlands, grabbed the flight path, and started questing. Then this situation happened, and now when I was able to get back on again, I no longer had the FP and all the questing I had done was gone.

I would consider the possibility that I was questing on a server I had been DCed from, but the murlocs and other world objects, NPCs, etc. were responding to me. I was able to accept quests, loot items, etc. right up until the lag happened as I mentioned, and the rollback took me to a point before that.

Additionally, I asked around in LookingForGroup and nobody else seems to have gotten rolled back... Ok mixed responses after a bit, some people were rolled back, others say they were not...

Edited March 31, 2017 by kevinmd88

[kevinmd88 1]

Follow up about this because it happened again.

Game got stuck again, looks like network disconnection again because I can move/run around but cannot interact with anything or cast spells. Even had to Alt-F4 to get the game to exit, because the Exit Game menu didn't respond either. The website (https://elysium-project.org) was offline, showing that "Retry for a live version" functionality that the Always Online cloud service provides.

Did a traceroute on logon.elysium-project.org. Here's what I found.

3:31am (US Central)

Tracing route to logon.elysium-project.org [164.132.233.125]

	over a maximum of 30 hops:

  1    11 ms     9 ms     8 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    20 ms    18 ms    19 ms  173-219-224-252.suddenlink.net [173.219.224.252]
  4    46 ms    49 ms    49 ms  173-219-221-133.suddenlink.net [173.219.221.133]
  5    45 ms    49 ms    49 ms  173-219-224-86.suddenlink.net [173.219.224.86]
  6    70 ms    78 ms    77 ms  be100-155.nwk-5-a9.nj.us [198.27.73.29]
  7   254 ms   259 ms   255 ms  be10-1018.bhs-g2-a9.qc.ca [192.99.146.101]
  8     *        *      640 ms  vac3-0b-a9.fr.eu [192.99.146.123]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.[/CODE]

Something happened at that 8th hop.

After several minutes, a logon attempt succeeded, I was able to see a list of my characters and enter the world... Did not notice any rollback. Waited a few minutes after that one was complete then tried again about 3:38am (US Central). The only difference really was the delays in milliseconds around those 7th and 8th hops were much, much lower (first try was 254, 259, and 255 ms and 640 ms at the 7th and 8th hops respectively; the second attempt, they were about 100-120 ms each).

The website started responding again moments later (a live version). On the Realm Status page, Darrowshire reported an uptime of just 23 seconds, while the other realms each reported at least a day or two... But when I asked others I know on Darrowshire, they were still online and said they experienced no downtime whatsoever.