Can't load the game

[zeromir 0]

When logging in as one of my characters (after having not played for many months now) the game fails to load. The loading screen comes up, it goes to 100%, but nothing happens after minutes of waiting. The game doesn't freeze however. What's going on?

[TheAura 2]

Do you mean it crashes as soon as you enter the game on that particular character?

Make a ticket with another character, list your issue in a ticket and request for a teleport back to your home city, obviously including the character name it's meant for.

[zeromir 0]

16 minutes ago, TheAura said:

Do you mean it crashes as soon as you enter the game on that particular character?

Make a ticket with another character, list your issue in a ticket and request for a teleport back to your home city, obviously including the character name it's meant for.

No, what's going on is that after I select to log in with a character, the loading screen reaches 100% but it gets stuck there. All my characters do that, preventing me from logging in at all.

[zeromir 0]

Alright, been trying to get it to work and I noticed that this FPS counter that I have running (Overwolf never goes away no matter how many times I uninstall it, yet it saved me here) freezes when the loading completes. So it's a case of the game freezing whenever the loading screen completes for any character I log in as.

[zeromir 0]

Okay, this was the oddest solution ever, but I disabled my addons and it worked. I have no idea why they prevented me from loading the game since I highly doubt they can be outdated. 

[HudsonHawk 1]

On 4/3/2017 at 1:57 AM, zeromir said:

Okay, this was the oddest solution ever, but I disabled my addons and it worked. I have no idea why they prevented me from loading the game since I highly doubt they can be outdated. 

What is your addon memory limit set at? Pretty sure that's the issue.