How can we stop the spam?

[Driana 1]

Practically speaking, what measures could the dev team take to stop the gold-selling spam?

Ideas about preventing the actual sale of gold are also allowed... I am trying to brainstorm here. 

This thread is dedicated to anti-spam and anti-abuse. 

[Driana 1]

My idea is to introduce a /report <player name> feature. Since it's easy to shift-click someone's name into chat, this could be a practical way to stop them. 

After enough players submit a report, the account will be temporarily silenced, and a GM ticket automatically opened. 

Once the GM reviews the chat logs, he will either ban the player or un-silence them (if they were innocent).

You could also use this feature to record IP-adresses and ban IP ranges that bring abuse. 

Another idea is to ban entire nations, or ranges of historical abuse, from accessing the log-on server. 

[PeterGryphon 0]

I used to run a game server for about 700 people and banning IP addresses is not the way to go here.

What you want is a system that records the IP address of logins and then automatically flags all accounts related to it. So for example, you find a known goldseller with a static IP, you automatically flag and ban ALL his accounts in one swift ban and every future account he creates from that IP.

They fade away fairly quickly with a system like this in place, and this is very easy to setup and monitor.

Draw your own conclusions as to why goldselles here are such a problem and yet any player cheating or modifying game files is swiftly banned.

[Lju 0]

2 hours ago, PeterGryphon said:

I used to run a game server for about 700 people and banning IP addresses is not the way to go here.

What you want is a system that records the IP address of logins and then automatically flags all accounts related to it. So for example, you find a known goldseller with a static IP, you automatically flag and ban ALL his accounts in one swift ban and every future account he creates from that IP.

They fade away fairly quickly with a system like this in place, and this is very easy to setup and monitor.

Draw your own conclusions as to why goldselles here are such a problem and yet any player cheating or modifying game files is swiftly banned.

this seems like a good strategy, hope staff see this and implement it

[PeterGryphon 0]

If they were going to do this, they would of already done it.

2FA makes it the perfect system. If an account is stolen, admins can see the login IP on the account has changed and ban all assoicated accounts to the new IP. If 2FA is later enabled on the stolen account, it can be unbanned and the IP checked to ensure it's back with the original owner.

Admins have full server access, goldesellers are only here because they are allowed to be here at the end of the day..

 

[Saldi 0]

If you need to be level 10 to do a /whisper, just have an admin play the game. Wait a few minutes after you get the gold spam then ban the account. Boom! done. Making them level to 10 wastes their time.