rocketa 0 Report post Posted August 6, 2017 I lost my phone and now I can not sign in (( I Have original e-mail in account and password account .. help plz 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted August 6, 2017 If you have the QR code, you can use it on an authenticator on a new phone. If you do not have the QR code, https://forum.elysium-project.org/forum/491-2fa-removal-requests/ BUT, at present, there 2FA removal is not available. 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted August 6, 2017 You need to check your e-mail and see if you have your old QR code. If you don't you are SOL. Unless you use a 2FA that is multi-platform, such as Authy. These allow you to use it on your desktop, phone, browser, etc... Very handy if you lose your phone. 0 Share this post Link to post Share on other sites
