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I can't log in to game, "account closed" third time asking for help

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I applied for my account to be fixed for two times and it is said that i should be able to log in but i still cant. Nothing has changed. Please fix this, i dont want to create another account. There must be something different. I might have said bad words few times in game but i didnt know my account could get banned like this. Please fix it.

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