qwerasdf0522 0 Report post Posted September 11, 2017 orc warrior :gaven on realm elysium horde r14 this is wat happened i had a raid on 30th august,the day after .this char was deleted by someone who hacked my account.then i talked to gm in game.and the gm helped me recover my warrior and some quest items only .the thing is i couldnt purchase any r14 gears because im at r10 now .my highest rank was r14.if this happend on anthena realm.u can still purchase r14 gears as long as u have being a r14.and i wouldnt bother gm again so it is really hurt to me .i put a lot of effort and time on this char and we all know how difficult to get to r14.and also r14gear is different than other gears.because we can always getting gears like t2 t1 even bis trinket as long u attend to raid and without r14 gears this warrior worthless.,so i hope gm can do something on this warrior gears plz.thx best regard gaven 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 11, 2017 Not sure what you are asking for. The policy regarding item restoration is firm. We can't make exceptions. Do it for one, you have to do it for all. 0 Share this post Link to post Share on other sites
Shomiehawn 1 Report post Posted September 11, 2017 @Spionida I'm pretty sure they are asking if, since they were r14 before their character was hacked, they could have the opportunity to purchase their r14 gear again even though they are current r10 after having their character restored. I know it was changed on Elysium were you have to be that current rank to purchase gear instead of highest rank you have achieved. I think the OP is asking if you can allow them to at least repurchase their r14 gear since his/her character was hacked during this change. I'm interested in your response as well. Cheers! 0 Share this post Link to post Share on other sites
Belter 0 Report post Posted September 12, 2017 3 hours ago, Shomiehawn said: @Spionida I'm pretty sure they are asking if, since they were r14 before their character was hacked, they could have the opportunity to purchase their r14 gear again even though they are current r10 after having their character restored. I know it was changed on Elysium were you have to be that current rank to purchase gear instead of highest rank you have achieved. I think the OP is asking if you can allow them to at least repurchase their r14 gear since his/her character was hacked during this change. I'm interested in your response as well. Cheers! He was told no the last time he asked. 0 Share this post Link to post Share on other sites
