Azge 0 Report post Posted October 30, 2017 Hi dear admins, i can't get my accounts / chars back as it seems. I tried the recoverytool : Tells me my account / password is invalid. Tried the passwordrecovery : Tells me my E-Mail is not valid ... Any Ideas on how 2 get back? I could tell you several Characternames if that might be a help ... even the ones i created short b4 Servershutdown to reserve the names ... best regards 0 Share this post Link to post Share on other sites
smackman96 0 Report post Posted October 30, 2017 I played earlier today but now when i came home it just says "Disconnected from server". I have dont the same things as you have but as you said, it just says that its the wrong account or password. I already have an 2FA 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted October 31, 2017 Just to keep the Admins updated: Still the same problem ... 0 Share this post Link to post Share on other sites
C4rdz 0 Report post Posted October 31, 2017 a friend of mine has the same problem aswell 0 Share this post Link to post Share on other sites
Trommel 2 Report post Posted October 31, 2017 (edited) Character restoration tool is currently being adjusted and fixed. It's disabled for everyone currently. An announcement will be made on the discord channel when it's usable again, we're expecting this within the next day. Edited October 31, 2017 by Trommel 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted October 31, 2017 43 minutes ago, Trommel said: Character restoration tool is currently being adjusted and fixed. It's disabled for everyone currently. An announcement will be made on the discord channel when it's usable again, we're expecting this within the next day. thanks mate :) can you tell me where i can read about that so i don't have to bother everyone else here ? 0 Share this post Link to post Share on other sites
Trommel 2 Report post Posted October 31, 2017 2 minutes ago, Azge said: thanks mate :) can you tell me where i can read about that so i don't have to bother everyone else here ? Download discord and join the Elysium server using this: https://discordapp.com/invite/VVHRJeK 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 1, 2017 Cheers mates ... still the same problem: character restore doesn't work. Password restore tells me my account doesn't exist ... any ideas? And no: no special letters involved in my Accountname ;) 0 Share this post Link to post Share on other sites
Solveigh 0 Report post Posted November 1, 2017 Same here. I can log on to my two accounts but the second one has the character restored with level an gear several months ago and restoration site doesnt accept my login 0 Share this post Link to post Share on other sites
Sale 0 Report post Posted November 1, 2017 my newer account is ok(created mid october, one lvl20), but my older (one lvl40 is ok, and lvl25 shaman is now lvl1)seems to have some trouble. 0 Share this post Link to post Share on other sites
theoden 0 Report post Posted November 1, 2017 Let's collect working restoration experience and workarounds here. 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 2, 2017 Everything still not working ... any1 ideas ? 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 3, 2017 Cheers dear admins, any chance on getting a hint on when and how it will work ? Sorry to bother you ... checking all updates and stuff but still didn't find a solution ... even the "try up to 5 times in row" doesn't work for me ... 0 Share this post Link to post Share on other sites
Tamdhu 0 Report post Posted November 3, 2017 Still not working. Friday, 11/3, 9:50 am pdt. 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 4, 2017 Still not working Saturday 7pm European time 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 6, 2017 Cheers, still doesn't work. Any Ideas ? 0 Share this post Link to post Share on other sites
HeadRox 0 Report post Posted November 6, 2017 Same, not working here. 0 Share this post Link to post Share on other sites
Murp 0 Report post Posted November 7, 2017 Is the restoration thing working? it says my charater is already been moved but when I log in I get nothing... 0 Share this post Link to post Share on other sites
Azge 0 Report post Posted November 8, 2017 Still not working ... any Admins here ? 0 Share this post Link to post Share on other sites
