Guivre 0 Report post Posted August 28, 2018 I made a ticket about this yesterday. Seems it was deleted without response. I turned in the quest prior and leading up to the quest "Summoning Shadra", to Master Gadrin. I was offered the "Summoning Shadra" quest. When clicking accept- it gave me the error sound and a system notification that "you do not meet the requirements for this quest". (although clearly I am within level range, and finished prerequisits). The quest is no longer offered to me from Master Gadrin, and is NOT in my quest log. If someone could help reset the quest for me? or hell, just give me the shield in the following quest after Summoning Shadra- its all I'm really after. But being disallowed to complete a quest chain i'm already almost completely through, feels bad. And before I get a toss aside answer from a GM, I already turned off every addon, reloaded the game and tried to talk to him that way. Same results. 0 Share this post Link to post Share on other sites
Praise 0 Report post Posted August 28, 2018 We apologize that this is still not resolved. If you can remember, please let me know which GM handled your ticket the first time so I can help follow up. Furthermore please re-open another ingame ticket for effective servicing. Thank you! 0 Share this post Link to post Share on other sites
Guivre 0 Report post Posted August 28, 2018 I re-opened a ticket the same time as this post. I didn't receive any feedback from the original GM, so I couldn't tell you who handled it. No letter in the mail like normal. Nothing. no response. 0 Share this post Link to post Share on other sites
Guivre 0 Report post Posted August 28, 2018 Hah! I just got a response from one of your GM's with no name attached in the in-game mail. "Greetings! Make a ticket once online." So now we've gone full circle..... 0 Share this post Link to post Share on other sites
Rain 29 Report post Posted August 28, 2018 Hey there. The problem is that you need to be online for us to resolve this quest issue. It's a bit of a pain, but if you're online, just keep your ticket open! If you go offline, remove your ticket and readd it when you're back. Hopefully a GM and you will be online at the same time (usually someone is always on!). If you dont get it resolved by tomorrow feel free to PM me on our Discord. Rain 0 Share this post Link to post Share on other sites