PastaPesto 0 Report post Posted November 19, 2018 Hello, I bought tokens by donating and used PayPal but my PayPal email is different from my account email. The money got accepted but didn’t receive any coins. Can I please have a gm help solve this issue. Thank you 0 Share this post Link to post Share on other sites
Mister K 3 Report post Posted November 19, 2018 Support usually resolves this issue fairly quick. Did this yesterday. As long as you make a ticket (in-game or here) and mention your PP email address (don't post your email here to be safe). 0 Share this post Link to post Share on other sites
PastaPesto 0 Report post Posted November 19, 2018 Good to hear, I need make a ticket in game I’m sure that’ll be more helpful! 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 19, 2018 We look for the comments on where to place the coins. The directions state to leave your account name and email address in the comments. Not a big deal you can just contact us in game or on discord with the transaction ID and we can get you sorted. 0 Share this post Link to post Share on other sites
PastaPesto 0 Report post Posted November 19, 2018 (edited) Yeah I should have done that but it thought since I used the “donate” option it would automatically track to my account. Okay will do later. Appreciate the response Edited November 19, 2018 by PastaPesto 0 Share this post Link to post Share on other sites
Mister K 3 Report post Posted November 19, 2018 8 minutes ago, PastaPesto said: Yeah I should have done that but it thought since I used the “donate” option it would automatically track to my account. Okay will do later. Appreciate the response It does automatically award coins if you use the other payment methods rather than Paypal. It looks like they have no properly implemented Paypal IPN to support this. 0 Share this post Link to post Share on other sites
Zancon 117 Report post Posted November 19, 2018 Paypal has issues supporting "Virtual Goods/Services" 0 Share this post Link to post Share on other sites
