Undeleted Character Unable to Receive Mail

[Blotolomy 0]

There's a database amnesia going about. On 13.9.2018, or thereabouts,
resident of Kalimdor went hideously missing in the realm of Nighthaven.
In the general area of Hinterlands, locals remember the fishy priest
well. Rieblin posessed average riding skill and was well trained
in cooking and alchemy so it is questionable that lack of content
got to her.

If you have any observations regarding the incident, be sure to
consult your nearest pigeon hole in the speediest manner.

 

https://imgur.com/Qv2nG43

 

Follow up: Is it a known bug that undeleted character is unable to receive any mail after the operation? That seems to be the issue now. Received mail disappears into void nor can other characters send mail to her. The undeleted character can send mail though, just incapable of receiving any it seems.

Edited May 17, 2019 by Blotolomy

[Zancon 117]

Are you saying your character is no longer on your account?

[Blotolomy 0]

Indeed, the character in question is no longer on my account.

 

I just wanted to see what could be done about it since there is a possibility *cough* that my dear spawn in his frenzy removed his characters AND mine.

So most likely the character got deleted at some point.

[Zancon 117]

On the armory the character name "Rieblin" doesn't return any results. That tells me it was likely deleted. But all may not be lost!

Please log into your account control panel; https://cp.elysium-project.org/

Once logged in navigate to shop then to "Edit your Character". Once there goto "Restore Character" and see what pops up in the list. If it shows up, then the character is still in our database and can be restored for 50 elysium coins.

That translates to 5 euro or 6 dollars or whatever the exchange rate for your local currency for 5 euro is.

[Blotolomy 0]

Restore Character did the trick. Thanks for the tip! All is well.

*grabs the nearest wench and goes after the culprit*