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[TBC] Lost enchant after mailing item. Ticket discarded after 5 days...

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Enchanted a weapon with crusader for an alt which obviously isn't cheap.

After mailing the item the enchant was simply gone.

World chat advised to create ticket. Ticket was in my screen for like 5 days. Today logged in and ticket is gone.

Whats up with that?

 

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I've had something similar happen, enchanted some bracers & sent to an alt. The item didn't appear to have the enchant after I mailed it, but after I opened it & moused over it in my alts bag I could see the enchant on it.

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We are still tracking down mail issues some users are experiencing. Right now I dont have any answers on when this may be fixed.

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