Failed by "Retrieving character list"

[saint_yin 0]

hi GM,

I have problem to log in my wow for latest several weeks, when i input my account and passwd, and then show "retrieving character list", and wait for a while, then the "Disconnect from server", no idea what caused this, I had pured my network and reconfigue, but same results, I sure my network's work well. 

so, could you please help to check this? or any suggestion will be appreciated.

thanks,

My account: saintyin  , some characters like "blackben" "blackwen" "blackmen"

[saint_yin 0]

中文：
我在最近几周登录魔兽的时候总是会失败， 在输入账户密码后， 出现“retrieving character list”， 然后在等了一会儿后客户端就会显示“Disconnect from server”， 不清楚什么问题导致的， 有时候等了很久后再次登陆，角色就能显示，但是进入魔兽后很快就会掉线，然后就是这样的错误，以前都是正常的，而且我把插件都禁止掉了，网络也重新修复了一下，麻烦GM帮忙处理一下这个问题， 非常感谢！

 

玩家：saintyin   部分角色： "blackben" "blackwen" "blackmen"

 

[saint_yin 0]

Works well these days, thanks, if any more question will add here later