nost character transfer problem

[cylixir 0]

has the char transfer started yet? when i copy and paste the nost token it sends me to a blank page that says 

Oops! An Error Occurred The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

whats the go with this anyone know?

[Glenzig 34]

You paste the token into the Control Panel on your Elysium account. If you don't have an Elysium account, create one, and go to the Control Panel and paste the token there.

[cylixir 0]

the error is still popping up in the next page doesnt work.

[Glenzig 34]

Create a new account on Elysium website.

— Verify your email to go any further.

> Transfer your Nostalrius characters:

— Obtaining a character token: Visit the Nostalrius Website and generate a token using either your username

and password or username and email. If you choose the username & email option, the token will be generated to your email.

— Copy the token.

— Open the control panel while logged in to your Elysium account, and select the Nostalrius Transfer option.

— Enter the token.

> Transfer your Elysium characters:

— Go to the Elysium transfer page in your control panel.

— Enter your old account’s username and password or username and email.

Again. the latter will give you a transfer link in your inbox.

Please note that you cannot transfer characters from multiple accounts to one Elysium account.

Each token will require a unique Elysium account.

[cylixir 0]

the problem is down to them looks like it

[Jakira 22]

Moving to help and support

 

Not seeing any issues on our side with the tokens. Have you created an elysium account AND verified the account? Once you do that, then go to your control panel and use the token there.

 

Kind Regards

 

Jakira

 

Elysium Staff

[mytosus 0]

Hi, I'm encountering the same problem. My account is verified and I've tried to use the token through the control panel and still no luck.

[Xev22 0]

I'm getting the same problem when trying to enter my token: "500 Internal Server Error". Any fix yet?

[cylixir 0]

Moving to help and support

 

Not seeing any issues on our side with the tokens. Have you created an elysium account AND verified the account? Once you do that, then go to your control panel and use the token there.

 

Kind Regards

 

Jakira

 

Elysium Staff

nope, not working.

[Jakira 22]

Please keep trying at this time the transfers are still working. Will update once I get more information

[Tanked 2]

500 Internal Server Error here as well. Seems there is something happening server side. I have tried everything on my side to see if it would go through (different browser, clearing cache, etc.) to no avail.

 

A junior GM replied in a different thread and said to keep an eye on social media for any update, but none of the social media accounts are showing info about this either.

 

I am pretty sure the staff has someone that can diagnose the issue, but here is a quick general reference for some things they can check since the 500 internal error is a general error code and not very specific. https://www.lifewire.com/500-internal-server-error-explained-2622938

 

If they are stuck, I can possibly hop on a discord chat to offer whatever help I can. I will periodically check back for private messages. Either way good luck to the staff in seeing this resolved quickly. And thanks so much for all the time and effort you guys put into this project!

[insomdota 0]

same problem for me. error 500

its only level 33 priest, dont care that much, but would be nice to have him

[cylixir 0]

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

[Kalpak 0]

Same problem as well on my main:

 

500 Internal Server Error.

 

Tried with at least two newly created accounts. Was advised to wait for couple hours. Still happening.

 

Thank you

[Kalpak 0]

Just an update. I was able to resolve the issue by the following workaround:

 

Logged in remote to my work PC, which has different IP. Logged in to Elysium site and generated new token on the new IP. And boom - it worked.

 

Cheers!

[Tanked 2]

Confirmed workaround. Just used my smartphone, disconnected from my wifi (same network my pc was getting the error from) so it was going through the cell network (different IP address). Then proceeded to Nost to generate a new token, logged into Elysium and applied the token and worked right away.

 

Thanks again for the discovery Kalpak!

Edited December 17, 2016 by Tanked

[cylixir 0]

problem solved, got my characters transferred thank you!

[crimsonseal 0]

what s the "token consumed" bug, i cant complete my transfer. my acc was never shared, and my 2ndary account got transfered easy. i need help from the administration, i ve been tired of posting on forums and not getting any replies.

[binalepuffs 0]

The first thing you need to know about an "Internal Server Error" is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with our plugin. This is a 'catch-all' error generated by the Web server. Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client. In addition to the 500 error notified back to the client, the Web server should generate some kind of internal error log which gives more details of what went wrong. It is up to the operators of the Web server site to locate and analyse the logs which should give further information about the error.

[DarknessCalls 8]

5 hours ago, binalepuffs said:

The first thing you need to know about an "Internal Server Error" is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with our plugin. This is a 'catch-all' error generated by the Web server. Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client. In addition to the 500 error notified back to the client, the Web server should generate some kind of internal error log which gives more details of what went wrong. It is up to the operators of the Web server site to locate and analyse the logs which should give further information about the error.

You realize you bumped a year+ old thread?