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Mr Oger

At least give us more info about unbanning?

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I can understand that there are ton of work for you guys, and it`s holyday season (that was fucked up for us, nice new-year present, huh?) but giving absolutely no info about what the hell is going on is really dick move, it shows you like not caring at all "1k people banned? Well, we have another 20k so go fuck yourself". You probably aren`t like that, but srsly, at least communicate about what`s happening.

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What do you want them to tell you? That as of this moment you are still banned? Don't you know that already?

The more time they spend posting updates, the less time they have to sort through ban appeals. Let them do there job. They will give an answer when they have it all sorted out. 

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12 hours ago, Mr Oger said:

I can understand that there are ton of work for you guys, and it`s holyday season (that was fucked up for us, nice new-year present, huh?) but giving absolutely no info about what the hell is going on is really dick move, it shows you like not caring at all "1k people banned? Well, we have another 20k so go fuck yourself". You probably aren`t like that, but srsly, at least communicate about what`s happening.

So coming from someone who once held the title of Lead GM on a very known 3.3.5 server. Ban appeals are handled with delicacy. You will get a response when they get to your ban appeal. Information about the ban appeal process is and should never really be discussed to the public as the way each ban appeal can be handled differently. 

Just be patient and eventually they will reply. 

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I didn`t meant that "hay, these accounts have been unbanned and this will burn forever", no, i mean even something pretty general like "we are here and still working, please pe patient" from time to time, this would be a lot better for a ton of people who really do not know what to think.

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4 minutes ago, #Bovine1302 said:

Calming you down on the boards does not unban your account.

Unbanning your account does unban your account.

I am not part of the team and this is what I'd say to you, Mr Oger: your account won't be unbanned. Is it truth? Yes, no, maybe. Time will show.

 

Indeed it doesn`t. But it definitely will help to calm down people.

Edited by Mr Oger

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We respond to ban appeals as soon as we can and when there is some information to post. Please be patient.

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