Banned for joining the gold spammer guild?

[Microdots 7]

8 minutes ago, Dwadler said:

Shiamorah, it may not be known to anyone other than myself that it was innocent or malicious. However, does that mean that I shouldn't get the benefit of the doubt? I know it's not up to you guys (this community) to decide whether or not I get unbanned, however, am I guilty until proven innocent in this case? I simply hope that even if I am not unabnned, the Elysium support is more courteous than what I'm seeing here. I do not see how everyone is making that point though, you're the only one to come out with an actual explanation and I respect that. However, there is absolutely no evidence of me buying / selling gold. The only thing that can be found is I joined the guild and a few messages I posted into the guild chat about how joining stopped the spam. I hope chat is logged somewhere for that to be looked into, but otherwise it is simply up to the support team. All I wanted was to raise awareness. If someone had malicious intent and was unbanned, they'll get banned again and not be treated the same. However, if someone who was innocent is being banned and does not get unbanned, that's just a good way to keep people from joining. I have yet to see any point where it is any sort of clear rule violation that I pressed accept on a guild invitation.

As for Glenzig, I legitimately believe you cannot comprehend what this thread is about. I don't have much to say to you other than you're clearly misunderstanding what is going on. There were no recruitment messages in the general chat I was in at the time (Ashenvale). Furthermore, I don't care whether or not people feel bad for me, I just wanted a place to see if anyone else was having this issue. I even asked for someone to confirm my suspicions in my first post. Clearly you can't, so why are you here?

Unfortunately, for you, "Innocent until proven guilty" doesn't apply for private servers. And even though it is said that way the real way is, "Guilty until proven innocent." 

Ashenvale isn't a main city. So that would be the reason why you didn't see any guild recruitment going on. 

Finally, what level is your highest character 20ish? Because you said Ashenvale that is level 20-30ish leveling zone. In the time you have been here trying to make a point that you should not have been banned you could have already got back to being level 20.

[Shiamorah 20]

I can understand why you are upset, and do agree with you that something like this can have a degree of plausible ignorance involved. I would not be opposed to someone joining something like this without implicitly attempting to buy gold receiving a temporary ban, as a slap on the wrist, for an x amount of days. I am not familiar with how the staff here have set up bans. And if every ban is just a permanent ban, I do believe that is not an ideal philosophy. 

Practically every system of punishment in a real life setting is based on rehabilitation and not punishment. I do believe that innocent players can get caught up in this unknowingly, and receive punishments regardless. I don't think that is wrong -- ultimately, you should have the know-how to avoid these situations. But I do not oppose a slap on the wrist and giving players a second chance after an extended period of time. 

I believe that you are caught up in a storm the staff has created to fight against these gold sellers. While there are multiple avenues of solving this problem without being banned, there could be more done to warn players, such as global messages or reminders. 

In the end, just hope that your ban appeal goes through and they give you a second chance. Don't bump your appeal. If you truly are innocent, then I'm sorry that this has happened to you, but I believe that the means do justify the ends in this scenario.

Edited January 3, 2017 by Shiamorah

[Dwadler 0]

My highest character is 21, almost 22. Yes I could make a new account and play a new character, but should I be required to do so? Furthermore, if that's such an easy option, then why not just unban me? That logic doesn't make sense to me. But to be clear, again, I never said I should not have been banned. I admitted to making a mistake. What I am asking is to be unbanned, please read what I have been saying this entire time.

I also mentioned guilty until proven innocent. But as far as the administrators go, is that actually how they treat all cases? I am just curious about that one, even on a private server, there's no need to them to assume the worst.

[Dwadler 0]

Shiamorah, thank you for being reasonable. I do think the biggest concern here is that I was banned with no notice to myself. There's no email or anything, and while it may be difficult for them to email everyone as they seem to do a lot of bans, it makes this whole situation very confusing. There's still a possibility that my ban was completely coincidental with me joining the guild, I just can't think of any other reason. My thought process is that by joining the guild, I am advertising for them, what makes me associated with the gold sellers and that would make sense to ban me, as I said earlier. With that said, I do intent to give it time for my ban appeal to be read. That is precisely why, in my very first post, I asked if anyone else had this issue to confirm that my reason for being banned was due to joining the guild. Secondly, I asked how ban appeals are handled and if I would receive confirmation of a permanent ban or a lifting of the ban in my email.

So, since my initial post was quite clearly ignored, can somebody answer at least one of those questions for me?

[Microdots 7]

11 minutes ago, Dwadler said:

My highest character is 21, almost 22. Yes I could make a new account and play a new character, but should I be required to do so? Furthermore, if that's such an easy option, then why not just unban me? That logic doesn't make sense to me. But to be clear, again, I never said I should not have been banned. I admitted to making a mistake. What I am asking is to be unbanned, please read what I have been saying this entire time.

I also mentioned guilty until proven innocent. But as far as the administrators go, is that actually how they treat all cases? I am just curious about that one, even on a private server, there's no need to them to assume the worst.

When it comes to gold seller there is no grey area. It hurts the community and the server. So it's understandable the staff would just ban anyone in association with the guild since there is no telling if some players did buy gold from them or not. Basically, just joining the guild got you caught in the cross hair of the zero policy when it comes to gold sellers.

4 hours ago, Jakira said:

I understand where everyone is coming from and I do empathize with you that you may or may not have been inadvertently caught up in a ban wave. I may have replied to you in the past and if you do not like that response, please, post an appeal, with a link to your original post and we will give it another look over just to make sure nothing was missed.

In regards to the length of time taken to respond, we are caught up now within the last 24 hours, so it should not take that long to try and resolve or follow up on an appeal. I spent about 30 hours over my holiday weekend churning through as many as I could.

 

I am sorry that some of you were banned. But there are also a good majority of players not banned. We look into every ban and appeal manually. Even the ones that are automatic from the anti cheat systems. Everything is looked into and manually checked. There is a process and we take that process vey seriously.

 

Regards,

Jakira

Based on what has been said here ban appeals should be caught up and all new appeals should be being handled in a very timely manner. So you should be getting a response from the staff soon. 

7 minutes ago, Dwadler said:

Shiamorah, thank you for being reasonable. I do think the biggest concern here is that I was banned with no notice to myself. There's no email or anything, and while it may be difficult for them to email everyone as they seem to do a lot of bans, it makes this whole situation very confusing. There's still a possibility that my ban was completely coincidental with me joining the guild, I just can't think of any other reason. My thought process is that by joining the guild, I am advertising for them, what makes me associated with the gold sellers and that would make sense to ban me, as I said earlier. With that said, I do intent to give it time for my ban appeal to be read. That is precisely why, in my very first post, I asked if anyone else had this issue to confirm that my reason for being banned was due to joining the guild. Secondly, I asked how ban appeals are handled and if I would receive confirmation of a permanent ban or a lifting of the ban in my email.

So, since my initial post was quite clearly ignored, can somebody answer at least one of those questions for me?

As for their being no notification sent to you about the ban it falls under this part of the Terms of Use.

Elysium reserves the right, in its sole and absolute discretion, to increase a sanction, suspend or terminate your use of the service at any time, for any reason or for no reason, with or without prior notice to you.

As for your second question. The staff will let you know in your ban appeal of their choice to unban or keep the ban. There will be no email sent to you if it is lifted or not. All information will be in your ban appeal.

Edit: As for the reason you where banned you can find that out in your ban appeal as well. A staff member will let you know the reason you are banned.

Edited January 3, 2017 by Microdots

[Shiamorah 20]

I would strongly assume that is why you were banned, for joining the guild. I am pretty sure there have been others banned for doing the same. A staff member said yesterday that they focus on ban appeals from oldest to newest, which is why I said not to bump yours, they will definitely get to it. I know that there are a lot of ban appeals right now, and that it might take some time for them to get around to yours.

The best thing you can do is admit your mistakes and show that you truly want to atone for them, and that you understand what you did was wrong. They will reply to you in your ban appeal thread. 

Just be patient, I'd suggest dropping this thread now to prevent it being derailed or becoming a source of drama. If you are truly innocent, I do believe they will be lenient on you, but your actions were bannable, innocent or not. So no matter the consequence, come out from this with a positive mentality and an increased awareness of avoiding bannable actions.

[Glenzig 34]

21 minutes ago, Dwadler said:

 

As for Glenzig, I legitimately believe you cannot comprehend what this thread is about. I don't have much to say to you other than you're clearly misunderstanding what is going on. There were no recruitment messages in the general chat I was in at the time (Ashenvale). Furthermore, I don't care whether or not people feel bad for me, I just wanted a place to see if anyone else was having this issue. I even asked for someone to confirm my suspicions in my first post. Clearly you can't, so why are you here?

I comprehend perfectly fine. I know exactly why you started this thread. It wasn't to see if anyone e was having the same issue, as you clearly stated in your op, you knew full well other people were banned for this. This was a classic plea for community sympathy. When you dint get the consolation you were looking for, you started calling us all rude and incapable of understanding your posts. Sorry you didn't get hugs and kisses for doing something dumb.

 

[Dwadler 0]

Well at least those questions are cleared up now. That's literally all I was asking for from the start. And I do understand they can ban anyone for any reason, but if you tried to log in now and were banned, would you not wonder why? I never said they had to, just made a comment about not knowing and that I wish I had.

Shiamorah, that's exactly what I planned on doing from the start. I truly do not understand what made this thread blow up the way it did, but now that I have my answers, I'm off for the day.

Thanks everyone who wasn't unnecessarily rude and actually tried to help me. Good day to all of you

[HDwarrior 20]

Sigh... They (goldsellers) bunch of nerds... See what happened, when server being very popular... They (goldsellers) are slowly degraded: from whisper to guild invite... Can't understand those people... What his real goal?

[The Fapmonsoon 14]

1 hour ago, idontcareforfsake said:

I like how it's our fault, because they can't manage their problems. I've been hacked many times in retail, yet I didn't hav to complain in forums and to be honest, right now I ваууing hate myself saying this, because I love private servers. The sad truth is that the management of most private servers is ваууing фекал. I really liked this server, but i prefer to play with less people in a server where i know that this wouldn't happen.

 

1st - It is your fault. It is simple. Be accountable for your actions.

2nd - You said yourself that you have been hacked many times in retail, that makes you sound even smarter because it only takes one hack for most people to make a secure enough password to prevent it happening again. This tells me that you more then likely share your information, or you use the same passwords for everything which is something every site will tell you not to do.

3rd - The majority of the people claiming "false ban" on gold buying have been proven to be trying to get their account back once they got caught so your leaving the server just means that one less person who is too weak willed to farm is gone.

When I cant go 10 minutes in the game without having 15 spams to either join a channel or whispers to buy gold it shows how big the market is on this server, and I truly hope the ban hammer comes down on each person helping to keep that market around. I blame the buyer more than the seller because of course someone will provide a service if someone else will pay for it.

[Microdots 7]

5 minutes ago, Dwadler said:

Well at least those questions are cleared up now. That's literally all I was asking for from the start. And I do understand they can ban anyone for any reason, but if you tried to log in now and were banned, would you not wonder why? I never said they had to, just made a comment about not knowing and that I wish I had.

Shiamorah, that's exactly what I planned on doing from the start. I truly do not understand what made this thread blow up the way it did, but now that I have my answers, I'm off for the day.

Thanks everyone who wasn't unnecessarily rude and actually tried to help me. Good day to all of you

If my account was to be banned I would firstly make a ban appeal and wait for the reason as to why. Glad you finally got your answers. Hope for the best for you.

[Chronos 1]

I don't really want to start a new discussion but why do you all know that there is a "Goldspammer Guild"? I didn't know and I would expect more players to also not know about this. 

I'm not banned or something - but I could see myself or others who simply don't know about an "illegal" guild joining them, when invited. 

[Shiamorah 20]

3 minutes ago, Chronos said:

I don't really want to start a new discussion but why do you all know that there is a "Goldspammer Guild"? I didn't know and I would expect more players to also not know about this. 

I'm not banned or something - but I could see myself or others who simply don't know about an "illegal" guild joining them, when invited. 

These malicious gold sellers are creating guilds and sending players random invites. It is not different than the random whispers that you may have been receiving. It is obvious because the names of the gold selling guild are no different than the type of whispers they were sending. The easiest way to avoid this? Don't accept any guild invites from players you don't know, especially if they are some extremely obvious name like "money4gold"

[Chronos 1]

9 minutes ago, Shiamorah said:

These malicious gold sellers are creating guilds and sending players random invites. It is not different than the random whispers that you may have been receiving. It is obvious because the names of the gold selling guild are no different than the type of whispers they were sending. The easiest way to avoid this? Don't accept any guild invites from players you don't know, especially if they are some extremely obvious name like "money4gold"

Okay, I never got invited by a guild with some "strange" name like in the whispers I always get, but I got invited into guilds while leveling a lot. I'm not the person who like to join some random guilds, I like more to be leveling alone. But what if I would not be such a person - if I would be more like a person who accepts the first invitation, because "why not"? I don't want to attack the staff, because they will have reasons and some more insight in things we/I don't have - but for me this kind of behaviour (banning all members) could hit people who did nothing wrong (especially new player like me).

To be honest I was more surprised that everyone in this thread seems to know about this and that OP joined the guild although he knew they were kinda shady. 

Edited January 3, 2017 by Chronos

[Shiamorah 20]

I figure that the staff is very much aware that there could be some innocent players that are affected by these bans. As far as I can tell on the forums, they only people who have received permanent punishments are players who had malicious intentions, I have yet to see a player whose ban appeal was denied who was actually innocent.

I believe they are using a stance of take action first, ask questions later. Their method allows them to ban true rule breakers without hesitation, and to go back through them to appeal the innocent players caught in the mix.

[idontcareforfsake 0]

1 hour ago, The Fapmonsoon said:

1st - It is your fault. It is simple. Be accountable for your actions.

2nd - You said yourself that you have been hacked many times in retail, that makes you sound even smarter because it only takes one hack for most people to make a secure enough password to prevent it happening again. This tells me that you more then likely share your information, or you use the same passwords for everything which is something every site will tell you not to do.

3rd - The majority of the people claiming "false ban" on gold buying have been proven to be trying to get their account back once they got caught so your leaving the server just means that one less person who is too weak willed to farm is gone.

When I cant go 10 minutes in the game without having 15 spams to either join a channel or whispers to buy gold it shows how big the market is on this server, and I truly hope the ban hammer comes down on each person helping to keep that market around. I blame the buyer more than the seller because of course someone will provide a service if someone else will pay for it.

Dude, I got hacked and I tryed to contact with a GM before the ban happened. Yet I couldn't, because idk why.... so I got banned without notification even tho I have had opened a ticket at the same time. Tell me what would you do in this case? Start over? Nobody has checked my ban appeal yet, I am pretty sure they won't unbann me, because I didn't pay attention when making my account. But do you really think that getting your account suspended for gold spamming, by another person from your account justified? If that so, I really hope something something similar to happen to you mate, so you can really see the situation from another point of view. My account in blizz got locked at least 10 times due to suspicious loggins from Asia while I live in Eastern Europe. I don't think it's that hard to make a system that can do that by simply checking the IP address you are logging from and if you are loggin from 2 cities that are in a thousand km's distance far away from each other, but you logged like in the last 5 hours... kinda suspicious, don't you think... The account can be locked and you can start recovery process. But here? Noooo, this is a volunteer project, so we should accept everything they say. I like the server overall, but in the last 24h I started to hate the community and the devs and staff... Ingame everything was almost perfect. I would like to see the server improve, but I don't understand why the heck everyone is defending the lack of management of this server. It's fcking obvious it sucks, mate. Check the goddamn control panel in the home page. You don't even have an option to change your friggin password, so what you have to do is click the forgotten password to reset it. This is something simple that they miss and there are plenty other stuff... I hope most of you don't get me wrong. I am not a blizzfan nor I want the server to die. I would like it to stay as long as it can, so we can show blizz that people don't like what are they doing wih the game. But elysium/nostalrius has to do something with the "customer" support an management. Also I have one last question: Do you really think that these gold spammers would try to get back their accounts, like they are going to put so much effort in it, when they know how easily they can get caught again? 

[MechanicalNecro 0]

It's all funny since technically all of these private servers of stealing IP from Activision for the sake of nostalgia :b

[Shiamorah 20]

4 minutes ago, idontcareforfsake said:

Dude, I got hacked and I tryed to contact with a GM before the ban happened. Yet I couldn't, because idk why.... so I got banned without notification even tho I have had opened a ticket at the same time. Tell me what would you do in this case? Start over? Nobody has checked my ban appeal yet, I am pretty sure they won't unbann me, because I didn't pay attention when making my account. But do you really think that getting your account suspended for gold spamming, by another person from your account justified? If that so, I really hope something something similar to happen to you mate, so you can really see the situation from another point of view. My account in blizz got locked at least 10 times due to suspicious loggins from Asia while I live in Eastern Europe. I don't think it's that hard to make a system that can do that by simply checking the IP address you are logging from and if you are loggin from 2 cities that are in a thousand km's distance far away from each other, but you logged like in the last 5 hours... kinda suspicious, don't you think... The account can be locked and you can start recovery process. But here? Noooo, this is a volunteer project, so we should accept everything they say. I like the server overall, but in the last 24h I started to hate the community and the devs and staff... Ingame everything was almost perfect. I would like to see the server improve, but I don't understand why the heck everyone is defending the lack of management of this server. It's fcking obvious it sucks, mate. Check the goddamn control panel in the home page. You don't even have an option to change your friggin password, so what you have to do is click the forgotten password to reset it. This is something simple that they miss and there are plenty other stuff... I hope most of you don't get me wrong. I am not a blizzfan nor I want the server to die. I would like it to stay as long as it can, so we can show blizz that people don't like what are they doing wih the game. But elysium/nostalrius has to do something with the "customer" support an management. Also I have one last question: Do you really think that these gold spammers would try to get back their accounts, like they are going to put so much effort in it, when they know how easily they can get caught again? 

Hey, the control panel has both the option to reset your password (https://elysium-project.org/password) and the option to recover your account (https://elysium-project.org/recover/nostalrius)

The bottom line is that your account was compromised and the user that compromised it used your account to break the rules. You could have easily recovered your account

[idontcareforfsake 0]

The case is that, the person who got into my account didn't bother to change the password or anything. I could still use it. I just happeed to find out that it was stolen. But please login with your account make a screenshot, blurr your mail,accname and show me where in the control panel is the option for changing the password. Guess what, there isn't. Did you really read what I wrote or you like to skip what you don't need? I know that I can reset my password but why should I do it in a way like I have forgotten it? Why can't I do it in the site without the need to get in my mail first? This is stupid. And this is the only way....

4 minutes ago, Shiamorah said:

Hey, the control panel has both the option to reset your password (https://elysium-project.org/password) and the option to recover your account (https://elysium-project.org/recover/nostalrius)

The bottom line is that your account was compromised and the user that compromised it used your account to break the rules. You could have easily recovered your account

 

[Shiamorah 20]

5 minutes ago, idontcareforfsake said:

The case is that, the person who got into my account didn't bother to change the password or anything. I could still use it. I just happeed to find out that it was stolen. But please login with your account make a screenshot, blurr your mail,accname and show me where in the control panel is the option for changing the password. Guess what, there isn't. Did you really read what I wrote or you like to skip what you don't need? I know that I can reset my password but why should I do it in a way like I have forgotten it? Why can't I do it in the site without the need to get in my mail first? This is stupid. And this is the only way....

 

The issue here is that you are not looking in a general perspective. How do they know you didn't just give him the password? How do they know your account isn't actually even compromised, but that you were actually engaged in selling gold? They don't, they can't. They do know that you have the ability to change your password when you know your account was compromised, but you chose not to, out of...what? Conveniency sake? Just because it says "forgotten password" doesn't matter, it performs the same exact function as changing your password. Alternatively, you can log into the game and change your password from there. 

Linking your account to your e-mail is for your own account's security, so having validation means that even if your account is compromised and the user changes your password, you can still recover it. All I am hearing here is someone that is hostile because he was banned, while taking absolutely no action to preventing his account from being further compromised. What I am hearing here is that you knew your account was compromised, and allowed the "user" to continue to sell gold.

Edited January 3, 2017 by Shiamorah

[idontcareforfsake 0]

8 minutes ago, Shiamorah said:

The issue here is that you are not looking in a general perspective here. How do they know you didn't just give him their password? How do they know your account isn't actually even compromised, but that you were actually engaged in selling gold? They don't, they can't. They do know that you have the ability to change your password when you know your account was compromised, but you chose not to, out of...what? Conveniency sake? Just because it says "forgotten password" doesn't matter, it performs the same exact function as changing your password. Alternatively, you can log into the game and change your password from there. 

Linking your account to your e-mail is for your own accounts security, so having validation means that even if your account is compromised and the user changes your password, you can still recover it. All I am hearing here is someone that is hostile because he was banned, while taking absolutely no action to preventing his account from being further compromised. What I am hearing here is that you knew your account was compromised, and allowed the "user" to continue to sell gold.

And looking it from your point of view they can simply auto-send email everytime the password is changed... Dude are we really talking about that? Did you read my whole post or you are skipping some information. All you are "hearing" is not eveything as I see... Did you see that "said" I tryed to contact with GMs? And I got banned without notification.. I won't repeat myself mate.... Are you having trouble reading? I know my english is far from perfect but I think the majority of english speakers understand me quite well... 

Edited January 3, 2017 by idontcareforfsake

[Shiamorah 20]

Just now, idontcareforfsake said:

And looking it from your point of view they can simply auto-send email everytime the password is changed... Dude are we really talk about that? Did you read my whole post or you are skipping some information. All you are "hearing" is not eveything as I see... Did you see that "said" I tryed to contact with GMs? And I got banned without notification.. I won't repeat myself mate.... Are you having trouble reading? I know my english is far from perfect but I think the majority of english speakers understand me quite well... 

I am listening to everything you are saying, I am telling you that there are things you could have done that you didn't do. The fact that you didn't do them is incredibly suspicious, and you will just need to hope that your ban appeal works out for you. 

[idontcareforfsake 0]

Okay tell me what I didn't do then? That is so suspicious. About the changing password thing is just to show that the server lacking some acc managing options that can make things much more easier. What is so incredibly suspicious I just don't understand?

1 minute ago, Shiamorah said:

I am listening to everything you are saying, I am telling you that there are things you could have done that you didn't do. The fact that you didn't do them is incredibly suspicious, and you will just need to hope that your ban appeal works out for you. 

 

[Shiamorah 20]

How did you know your account was hacked, if the password wasn't changed? When you realize your bank account is compromised, what is the first thing you do? You change your password. Why didn't you change your password at all? That is what I am saying. For something so personal, you seem to not care that someone gained access of your personal details, which could possibly be used for other personal accounts, such as bank accounts, considering a lot of people use the same password

[idontcareforfsake 0]

To be honest I would be fcking amazed if a gold spammer spend so much time talking about this issues with people who are not even able to help him. :D