SquareBe 0 Report post Posted January 13, 2017 getting this "official" blizz note while trying to login that my acc is banned. i can login on the site tho and on the forums too. knowing the login server is under attack im not sure if i really lost my acc or its just the server being confused... pls help. edit deleted the config.wtf file but still the same msg 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 https://forum.elysium-project.org/topic/31971-two-factor-authentication-guide/ 0 Share this post Link to post Share on other sites
susan 0 Report post Posted January 13, 2017 I'm getting the same! 0 Share this post Link to post Share on other sites
susan 0 Report post Posted January 13, 2017 So what that means is we can't get our account back once it's been closed? I never did anything wrong so why is my account closed???? 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 Because if you were hacked, you were likely banned because someone was trying to sell your account or using your account to spam advertising for gold selling sites. Even though it's not your fault, the security of your account is your reponsibility. 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 Use the information provided in the link to secure you account if you decide to continue playing on the servers. 0 Share this post Link to post Share on other sites
SquareBe 0 Report post Posted January 13, 2017 1 hour ago, Lehman Russ said: Because if you were hacked, you were likely banned because someone was trying to sell your account or using your account to spam advertising for gold selling sites. Even though it's not your fault, the security of your account is your reponsibility. just wondering how do one know for sure if he/she's been banned? dont one should get an e-mail informing the account deletion? i got this message in several occasion before and the account was still there i could login in a few hours later... 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 You will have to put in a ban appeals ticket using the criteria outlined on the forums and/or contact a Game Master for more information. Talk to Pottu. 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 my account was banned to, and a account of a friend. we use the appeals forum but nothing happen, can we do? please i really need information. 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 (edited) I distinctly remember reporting you ingame for trying to sell your account. It isn't going to be restored. Edited January 13, 2017 by Lehman Russ 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 sell account? WTF? i was on vacation. danm 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 my account its with me since the firts open nostalrius, like 2 years or 1. i not going to sell my account. 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 (edited) 5 minutes ago, battousai said: sell account? WTF? i was on vacation. danm That's why you should have set up the Authenticator option. Sorry mate. Screenshot shows Battoulock trying to sell a 60 Human Warrior in Horde trade chat. Edited January 13, 2017 by Lehman Russ 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 Authenticator option? where i find information? oh danm no :( my account, what shuld i do? 0 Share this post Link to post Share on other sites
Glenzig 34 Report post Posted January 13, 2017 Well, someone tried to sell it. That's why it got banned. Pretty hard for the staff to tell whether it was actually you, or someone else. 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 yes i know. i understand oh god :( my lvls 60 like 2 years in effort gone :( 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 Read this. https://forum.elysium-project.org/topic/31971-two-factor-authentication-guide/#comment-303100 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 ok really thank u guys 0 Share this post Link to post Share on other sites
vladikata 0 Report post Posted January 13, 2017 Hello it is the same also with my account I am not sure that is going on I have char on the old and now on the new server. 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 1 minute ago, vladikata said: Hello it is the same also with my account I am not sure that is going on I have char on the old and now on the new server. Perhaps a bit of reading the article will tell you why. 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 my heart its broken and my nervers to, i was on vacation, i arrives yesterday night, im i go to loggin i saw i got banned, OMG like 2 years of efforts, cant belive this. i cant sleep i cant eat. im broken 0 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 13, 2017 (edited) You can put in an a Ban Appeal in the appropriate sub-forum, but I wouldn't hold my breath. I haven't heard of anyone getting their account back. Good luck. Pottu was the one that banned you. Edited January 13, 2017 by Lehman Russ 0 Share this post Link to post Share on other sites
