jokrer 0 Report post Posted January 15, 2017 Hello dear GM-Team I looted the Hunter DM-Book today Sunday 01.15.2017, 10 sekonds later the Server crashed and it wasnt in my inventory anymore. I dont know how you handle it. Im fine if you tell me its gone for good or if you will restore it. Thats all I ask for http://i.imgur.com/ULb1Gsu.jpg Spoiler 0 Share this post Link to post Share on other sites
jokrer 0 Report post Posted January 19, 2017 /bump 0 Share this post Link to post Share on other sites
monmon 1 Report post Posted January 19, 2017 You need to write an ingame ticket through the "get help" menu --->issues that GM can assist with -->stuck -->still not working, page a GM 0 Share this post Link to post Share on other sites
jokrer 0 Report post Posted January 29, 2017 Ok, thanks 0 Share this post Link to post Share on other sites
Shiamorah 20 Report post Posted January 29, 2017 When the server crashes, it continues like normal for a while, then suddenly stops. I am betting that you lost your item due to the server rolling back over the crash. If that is so, then the logs and data will show that you never got the item. Im just assuming, since I don't know the exact situation, but if that is the case, then it is unlikely you will get the item back. Unless it is a quest item, that is a completely different story 0 Share this post Link to post Share on other sites
Mimma 10 Report post Posted January 29, 2017 The rules are pretty clear: Only raid items are being restored, and you need to have video proof. Furthermore, you must make an in-game ticket, not a forum request. 0 Share this post Link to post Share on other sites
Cogfather 25 Report post Posted January 29, 2017 ^. Unfortunately our policy allows us only to restore "raid tier items" with appropriate proof, or unique items from completed quests. My sincerest apologies! As the thread was created over a week ago, going to go ahead and lock it to prevent further "bumps". 0 Share this post Link to post Share on other sites
