WalterKertz 0 Report post Posted January 17, 2017 Good morning all! I have entered my username and PW correctly dozens of times and still get a "disconnected" window pop up rather than taking me to my character list. I read through the common problems link and it states to make a new request for assistance should this be persistent. Any help on this? 0 Share this post Link to post Share on other sites
Plirig 2 Report post Posted January 17, 2017 Answers here. 1 Share this post Link to post Share on other sites
WalterKertz 0 Report post Posted January 17, 2017 Thank you! Makes sense. I guess I need to follow them on twitter. 0 Share this post Link to post Share on other sites
Kase 2 Report post Posted January 17, 2017 I don't understand, what's the problem? 0 Share this post Link to post Share on other sites
Mentathiel 5 Report post Posted January 17, 2017 Click the link in Plirig's post, gain enlightenment... 2 Share this post Link to post Share on other sites
Kase 2 Report post Posted January 17, 2017 28 minutes ago, Mentathiel said: Click the link in Plirig's post, gain enlightenment... I only can see that i must wait hours and more hous, not the problems or solutions 0 Share this post Link to post Share on other sites
Acki 0 Report post Posted January 17, 2017 1 minute ago, Kase said: I only can see that i must wait hours and more hous, not the problems or solutions are you trying to troll or youre serious ? 0 Share this post Link to post Share on other sites
Vaedron 2 Report post Posted January 17, 2017 1 minute ago, Kase said: I only can see that i must wait hours and more hous, not the problems or solutions From an IT standpoint, it would be a horrible idea to let ANYONE know what's going on if it's a security flaw until the issue is resolved. That's my guess what it is. I'm annoyed too, but that's IT for you and it's understandable. 2 Share this post Link to post Share on other sites
Lehman Russ 13 Report post Posted January 17, 2017 Reading and clicking; doing a bit of research is too difficult for some people apparently. 0 Share this post Link to post Share on other sites
TheDruidCode 28 Report post Posted January 17, 2017 5 minutes ago, Kase said: I only can see that i must wait hours and more hous, not the problems or solutions It's complicated. 0 Share this post Link to post Share on other sites
Mentathiel 5 Report post Posted January 17, 2017 55 minutes ago, Vaedron said: From an IT standpoint, it would be a horrible idea to let ANYONE know what's going on if it's a security flaw until the issue is resolved. That's my guess what it is. I'm annoyed too, but that's IT for you and it's understandable. Given the fact that they specifically promised to tell us about it after they fix it, I'd say it's a major security flaw. Since the website is also down, I think it's a server vulnerability and likely database-related. 0 Share this post Link to post Share on other sites