My account is in trouble.

[Dragonmage 0]

My account is in trouble: when i click 'Resend an activation email' or 'Send me the reset password email' or 'Enable IP lock with authenticator' or 'Enable always use authenticator',i cant get any email file in my Email-box. please help! it keeps being this for a long time.

[Necrosthevile 0]

Right in the same box as "Resend Activation Email" is a note saying they are sending "industrial" levels of emails and they are getting locked out of sending emails to certain providers, especially Microsoft accounts (@live.com and @hotmail.com). If the email is not in your spam folder then you have to wait and send again.

[Muldreg 3]

^ Also try adding [email protected] to your address book and then try having the activation email sent to you again. This method worked for another user yesterday.

[Dragonmage 0]

3 minutes ago, Muldreg said:

^ Also try adding [email protected] to your address book and then try having the activation email sent to you again. This method worked for another user yesterday.

kk ty

[Dragonmage 0]

but my email is dr**********[email protected] i duuno why

[Dragonmage 0]

still doesnt work

[Fulzamoth 5]

Double check that the email in the green box that comes up when you click Send me the reset password email is your correct email address. If it isn't, you'll need to wait for the staff to sort out how they're going to handle that.

"We are also aware that some users no longer have access to the email in which they signed up with. Our staff is working on a solution over the course of these 48 hours to make sure that you will be able to play as soon as possible and will provide an update as soon as we can." - Nerfherder, on Discord #news