casperthestoner 0 Report post Posted May 13, 2017 "We are working on a solution" You can't recover the rollback, and it's already too late. At least just give us an apology Elysium. I'm angry but i won't write any further 0 Share this post Link to post Share on other sites
Oakenlix 79 Report post Posted May 13, 2017 9 minutes ago, casperthestoner said: i won't write any further Good. 0 Share this post Link to post Share on other sites
Aziz 1 Report post Posted May 13, 2017 Idgaf about an apology as long as they have their shit together most of the time. 0 Share this post Link to post Share on other sites
Qbasa 0 Report post Posted May 13, 2017 looks like it's OUR problem. They gave us a tool to loose a lot of time, but whatever happens to it, they aren't there to handle it. There aren't any reports of what's going on with server restarts, and why is it happening, the realm status is always showing only online timer, never "server is offline" so, they don't want a single responsibility on them. today were three server restarts it seems, and as i'm here for almost a month, it's getting very often lately. todays rollback is a big cruel for me, I lost my mats at skilling leatherworking, and skills are not here. second bad thing is you can't contact GM there it seems, it just says "game masters do not handle bug reports" in whatever section I try to write it. sad. And i'm trying to turn in second authentication for my account to make it secure, but everytime I click on link, it says that email was sent, but I don't t get any email. From today, I can't even get into my control panel with my account. 0 Share this post Link to post Share on other sites
Thari 15 Report post Posted May 13, 2017 Greetings To keep yourself up to date with any announcement or notice by our staff you should join our public discord. There you will be notified in case something happens and once it has been resolved. The "Realm Status" page which you are refering to @Qbasa does not update in real time. Neither nor sites made by players, like http://nostalri.us/elysium for example, will update in real time. Sometimes we have resolved the issue before the "Realm Status" page on our website gets the update that this specific server is currently offline. We do our best to prevent issues from happening but unfortunately there is nothing on our world that works 100% without any issue. Even on retail you can sometimes see very major bugs, the difference is that Blizzard is a huge company and all their staff are paid workers. Our staff members are all volunteers and do have a real life, a real job and real relationships just like you do. This project is for some of our staff members more a "hobby" you could say, but this doesn't mean that we take it lightly or don't invest all our freetime to do our best. The issue with Elysium having a crash on ocassion lies deep within our software and we are working on it to resolve it. Best regards, Thari. 0 Share this post Link to post Share on other sites
