Hudson 16 Report post Posted August 30, 2017 Assuming that your other account exists (which would only be the case if you transferred it as well back in January), your only recourse is to do the following: Log completely out of the control panel. Request a password reset email. Log back into the control panel using your new password to confirm that it's working. Log into the game and check if your character is on the Anathema server. 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 1 minute ago, Rimo said: In conclusion you have to try again leveling for nothing "Elysium" Fitting name really =) 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 1 minute ago, Hudson said: Assuming that your other account exists (which would only be the case if you transferred it as well back in January), your only recourse is to do the following: Log completely out of the control panel. Request a password reset email. Log back into the control panel using your new password to confirm that it's working. Log into the game and check if your character is on the Anathema server. WTF? I Tell u the "other" account works, my shit account that i merged today with a lvl 33 hunter worked fine, but not my main account. Yes i've done reset password. But the thing is i cant log in anyway because youre site locks me out for 2 hours when i try to send transfer for the main account the one im crying about the one i want back 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 Youre just ignoring the fact that im telling u cannot log in even if i have the correct information in the control panel BECAUSE Oh. Something went wrong. :( Too Many Requests Oh. Something went wrong. :( Too Many Requests Oh. Something went wrong. :( Too Many Requests Oh. Something went wrong. :( Too Many Requests Oh. Something went wrong. :( Too Many Requests 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 10 minutes ago, Hudson said: The "transfer" button does nothing, and hasn't since January. It's far more likely that you transferred your character successfully back then and forgot about it. I really don't know what else to tell you. "The "transfer" button does nothing, and hasn't since January." apperently not my friendplease read my posts 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 And either someone stole my name on Anathema or he is there,because my char is on friendslist when im logged on to my shit hunter. Do u have a armory where i can search for chars? see if it is my 60 rogue? 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted August 30, 2017 Disregard the transfer button for the moment. If you can reach that button then you must be able to log into your account on the control panel, correct? Use the same login information and log into the Anathema realm in-game. 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 Iam logged into my shit account and playing because im bored waiting for solution, i could do it before yes,then i started trying with the main account too also get my 60 rog back. But now im just locked off dude, can u please stop talk about this im telling u cant reach control panel 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted August 30, 2017 What is the error message that you see when you try to log into your main account in-game? 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 NOTHING BUT MY CHAR IS NOT THERE 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted August 30, 2017 Then it's likely that your account was hacked sometime during your absence and your character deleted. Please see this thread regarding character restoration and submit a GM ticket in-game for help with it. 0 Share this post Link to post Share on other sites
bobby182 0 Report post Posted August 30, 2017 just tell me to dont waste my time in the beginning please, thx anyway 0 Share this post Link to post Share on other sites
Pottu 290 Report post Posted August 31, 2017 Problem solved. Error was between monitor and chair. 0 Share this post Link to post Share on other sites