Renjai 0 Report post Posted September 14, 2017 I am unable to log into the game because it wont accept my two factor authentication pin. I am able to log into my account, using the same 2fa, on the Elysium project website. Is this a known issue? I would rather not remove my 2fa if i don't have to. 0 Share this post Link to post Share on other sites
lovemonkey 0 Report post Posted September 14, 2017 It's a pretty common issue, I had the same one for around 5 minutes. Just waiting a bit/restarting wow client should help. 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 Same problem here. What to do now? 0 Share this post Link to post Share on other sites
Madz 0 Report post Posted September 14, 2017 i got the same issue, glad im not alone 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 Got a solution guys. I removed the 2FA in the control panel and deleted my account from the Authenticator App. Afterwards I reactivated the 2FA in my control panel with a new QR Code. Now everything is fine. 0 Share this post Link to post Share on other sites
Thundermonkey 0 Report post Posted September 14, 2017 Tried the 2fa disable and enable thing still did not work for me 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 You deleted the old account in your Authentication App and scan the new QR code? 0 Share this post Link to post Share on other sites
Thundermonkey 0 Report post Posted September 14, 2017 how do i delete the old account in the app ? 0 Share this post Link to post Share on other sites
Jizzzo_forum 0 Report post Posted September 14, 2017 Did you receive a mail to remove the 2FA? I dont even get mails when inquiring them. 0 Share this post Link to post Share on other sites
Thundermonkey 0 Report post Posted September 14, 2017 I found how to delete the account in app .. this did not fix my issue ... seems my wifes account is experiencing the same issue 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 Yes I directly got the mails Jizzzo_forum. If it doesn't fix your problem than disable 2FA for a while and make sure you have a safe password which is not used for any other of your WoW private servers accounts. Or wait for a GM to help - which could be weeks. A other possibility is - if you want your account still safe - disable 2FA -> login your game account -> go on desktop and enable 2FA again. You won't be logged out so you can play. 0 Share this post Link to post Share on other sites
Porta 10 Report post Posted September 14, 2017 I'm having this issue too. but the main problem is that e-mails do not arrive, so i'm forced to idly wait.. edit: I forgot to mention the authenticator code DOES work on the website but doesnt work for the client.. 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 But you are sure to be in the right mail account? maybe you signed up with another mail account? 0 Share this post Link to post Share on other sites
Porta 10 Report post Posted September 14, 2017 1 minute ago, Pyrognome said: But you are sure to be in the right mail account? maybe you signed up with another mail account? Nah. I'm very positive this is the right one.. but the e-mails have always been slow, it's just that we are doing ony tonight that i'm keen to solve this prob 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 Hmm your mail provider sucks x( Got my mails after some seconds. 0 Share this post Link to post Share on other sites
Jizzzo_forum 0 Report post Posted September 14, 2017 outlook.com mail account here.. takes ages to receive anything if ever.. 0 Share this post Link to post Share on other sites
Porta 10 Report post Posted September 14, 2017 1 minute ago, Jizzzo_forum said: outlook.com mail account here.. takes ages to receive anything if ever.. yep i'm using outlook too.. guess that's it then.. 0 Share this post Link to post Share on other sites
Pyrognome 3 Report post Posted September 14, 2017 Some news from me... My 2FA is fucked up again. However I do this method: Quote A other possibility is - if you want your account still safe - disable 2FA -> login your game account -> go on desktop and enable 2FA again. You won't be logged out so you can play. Seems like the client have a syncronisation problem. 0 Share this post Link to post Share on other sites
Hudson 16 Report post Posted September 14, 2017 There was an issue with the time settings on our login server. This should be corrected now. 0 Share this post Link to post Share on other sites
Porta 10 Report post Posted September 14, 2017 it's fixed! 0 Share this post Link to post Share on other sites
Spionida 10 Report post Posted September 15, 2017 Closed 0 Share this post Link to post Share on other sites
