My email account doesn't get the official email

[oldyb 0]

 

My email account was not verified. I can't receive the email from the official website, so help me.

My account number is a little old, I haven't verified the mailbox, Because he doesn't have to check and he can log in, I can't get the email, I can't change the password through email, I need help

Edited October 4, 2017 by oldyb

[Nelythia 44]

Add [email protected] to your whitelist and contacts, then send another in the control panel.

[oldyb 0]

i did  but it doesn't work

 

[Spionida 10]

Then send a new one from the control panel every hour. Please consider searching, there is post after posy after post on the exact same problem.

[oldyb 0]

When I registered, the email was wrong, and then I applied to the mailbox of the wrong mailbox, which failed to receive the email of the official website

[Spionida 10]

It is incredibly risky to post credentials like that.

If you registered with the wrong email, you will have to start again with a new account name, password and hopefully the correct email. You can not change the email.

 

If it's the right email, your email provider may be blocking.

[oldyb 0]

My account has been playing for half a year. I can't give up this account.
My email address was wrong, but I registered the wrong email address.
I now have an email address related to my account, but he doesn't receive email on the official website.

[oldyb 0]

A long time ago, registering an Elysium account did not need to enter your email address

After that, the account needs to validate the mail
I typed the wrong email address because of my mistake at the time

But then I registered the same email address account as I entered the wrong mailbox
But now, I can't get any mail from the game to this email address

 

Because the re opened the account needs to bind dynamic verification I have not received the relevant email now
 

Can you help me?
 

[Guardian452 1]

46 minutes ago, oldyb said:

A long time ago, registering an Elysium account did not need to enter your email address

After that, the account needs to validate the mail
I typed the wrong email address because of my mistake at the time

But then I registered the same email address account as I entered the wrong mailbox
But now, I can't get any mail from the game to this email address

 

Because the re opened the account needs to bind dynamic verification I have not received the relevant email now
 

Can you help me?
 

No, they can not help you.

Go through the various messages on the board about email addresses... once registered, the email address for your account can't be changed. Period.

Next time, double check the info before hitting submit.

The loss of your account is unfortunate, you have my sympathies.

[oldyb 0]

Can you send an email to my mailbox and let me bind double cheak once?
I need to unfreeze my account

[Nelythia 44]

They can not help you.
Issue and solution are completly on your end.

Staff can't do anything for you.

[oldyb 0]

How can I fix this problem, add the white list, and the email address is not wrong, but I can't get mail

[Spionida 10]

Then that is your ISP. Mail is being sent. Sorry. 

[oldyb 0]

I registered my game account in February, and I successfully logged into the game without checking email,I spent a lot of time on this account,Now I can't get your mail in my mailbox and try all kinds of ways,New registered accounts can receive letters  [email protected] in my whitelist and contacts,Can you help me find out why my account is not getting mail.
Don't tell me you can't help me, okay?I put too much time and energy into it.
My email address is correct and I have tried various methods to determine my mailbox and other operations without problems,The only problem is that the mailbox is not verified when registered,Now revalidation does not receive the letter,Help me!Thank you!

[Nelythia 44]

They can't help you.
Issue and solution are only on your end.

[oldyb 0]

I've tried everything and I can't solve it，You're always saying that, that's ridiculous。

Could you please tell me if I can only give up my account? An account that has been playing hard for half a year

Edited October 9, 2017 by oldyb

[Guardian452 1]

19 minutes ago, oldyb said:

I've tried everything and I can't solve it，You're always saying that, that's ridiculous。

Could you please tell me if I can only give up my account? An account that has been playing hard for half a year

They. Can. Not. Help. You.

Scroll to the top of this page... see the announcement about not posting account info... it has the following sentence... "Staff are also unable to change your e-mail address".

Instead of begging for something that can't be done... you should be using this time to work on a new account.