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Volati

Password Change Not Working

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I tried changing my account password on the website multiple times, and it always gave me the message that it was successful.  However, when I try to use it to login to the client, it doesn't work and at one point even temporarily suspended my account.  How do I fix this so I can play again?

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Greetings @Volati.

Make sure to Change your Password at Elysium-Project.org . Because your Forum account is not your ingame account =)

Cheers,
Kruxis

 

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@Kruxis I was using the main site to do so, but it still wasn't working.  Does it have something to do that my characters are on Lightbringer and not Nighthaven?

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1 hour ago, Volati said:

@Kruxis I was using the main site to do so, but it still wasn't working.  Does it have something to do that my characters are on Lightbringer and not Nighthaven?

Do you not have an account for Nighthaven yet? An account for the game and not the forum?  If you do, then the way to change your game password is to type in chat :

.account password OLDPASS NEWPASS NEWPASS

Make sure to have the "." at the beginning so you're not showing everyone your password. And "OLDPASS" is the password you used to get in the game and "NEWPASS" is what you want to change it to and type it twice.

Your Lightbringer characters will not be here. Everybody here started fresh at level 1.

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@thecrazyscot I have an account.  I used to play all the time even before the servers went to Lightbringer and Nighthaven.  I stopped just before they released the Nighthaven server, but I did play while my main was on Lightbringer for a little bit.  I stopped back in like November, and decided to try to play again, and I can't log into the main account, it just tells me the info is wrong.  I've changed the password on the main site and not this forum one, but it keeps telling me the same thing.  However, when I try to log into the Nighthaven realmlist my account/password (the one I tried changing the new password to) works.  That's what I was wondering if maybe trying to change the password on the main site was only for the Nighthaven accounts or if there even is a difference.

Set realmlist logon.elysium-project.org - my account name and password work

set realmlist logon.lightshope.org - my account name and password does not work and this is the one I'm trying to get to work.

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@Trommel Oh... well now I'm confused lol.  I apologize for the inconvenience but I thought it was still an Elysium server.  That's where I started was with you guys, maybe I missed that servers were handed over or something?  Well that explains a lot!

Edited by Volati

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No. The character database was stolen and destroyed. The old Elysium characters (pre octoberish) will be usable on our TBC server when its released

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