Please Help! I lost 5k gold afer the disconnects!

[Nevergiveup 0]

Hello,

I really need your help. I've sold my Ivory Raptor for 5,000 gold before the disconnect's started and after the maintenance. There is no ivory raptor in my bag and I have lost ALL my gold, including the 293g I had previous to the transaction. I really need help with this issue. I fear it might be that I had my account hacked and the gold taken.

 

Nevergiveup

[Sundanc_r 19]

how comes you sell it?

Edited January 4, 2017 by Sundanc_r

[Nevergiveup 0]

Yeah.

[Nelythia 44]

These disconnects don't just let your gold vanish. Also your ivory won't vanish due to this or the rollbacks.

You'd get rollbacked to the point before you sold it everytime.

[Nevergiveup 0]

That's why I believe the only logical answer to losing all my gold is a hacker or reseller. I don't understand tho everything is untouched and I have always used different passwords for my accounts on Nost and other private servers.

[Sundanc_r 19]

i just logged in and wondered why i had +5k gold and an invory raptor all of a sudden, lol

[Kazuma 11]

I also had 5k before d/c gm pls help.

[vanillalord 0]

my thunderfury disappeared after crash pls help

[Microdots 7]

1 hour ago, Kazuma said:

I also had 5k before d/c gm pls help.

As per the terms of use there is little chance to get gold / items back.

 

III. Character/Currency/Item restoration

Elysium staff will not recover any lost or deleted characters, regardless of circumstances.

Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. There are two exceptions to this:

Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them.

Raid items with the rarity of Epic and above can be restored in the case of a server crash/roll-back, providing an in-game ticket is sent to us which fulfills the conditions below

a. Exact date of the raid;

b. Video of complete encounter which also shows the raid ID, loot and complete list of raid members;

c. Name of the player who received or should have received the item.

Restoration of any item is always at the discretion of Elysium staff. Falsified information will lead to immediate account closure.

[Guest]

Greetings,

Give me a bit of time to investigate the specifics. Normally we do not restore items or gold except in specific situations - however - given the circumstances, I'm going to look a bit deeper into what happened. 

Hang tight. 

GM Ajinn

[Nevergiveup 0]

Great, thank you so much!

I await your reply. Take as much time as you need.

Never Give Up!

[akalakoukou 1]

 

Hello,  @Ajinn Assistant Lead GM

you are the last to have given news about the nostalrius token generator and me as well as hundreds of player are waiting without any new news, so if you have any news, so small can it be we Would be more than delighted, thank you in advance

Please Ajinn Assistant Lead GM Please :'(