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Subtogger

All characters gone?

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Hi Elysium.

I play on the Anathema PvP server and I used to have several characters.

Karila - Night Elf Druid lvl 56ish
Fatherfigure - Human Priest lvl 44ish
Thesmallgirl - Gnome rogue lvl 5ish.

Today I log in and all my characters are gone? How come? They are previous Nostalrius characters, does that have something to do about it?

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No I haven't. Is that the cause? Do you imply that I could have been hacked and my character's deleted?

Edited by Subtogger

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If you had enabled that, chances are you would'nt have been hacked.

Edited by Mimma

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So I have been hacked? Wierd. My firewall or anti virus hasn't shown any danger whatsoever. How could it have happened? Through Elysium? Where does that leave me? All lost?

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Yes, unfortunately.

You might want to make a new account (your previous one could be banned for gold spam later on for example) - and get that 2FA; it is (unfortunately) needed.

Edited by Mimma
Typo

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48 minutes ago, Subtogger said:

So I have been hacked? Wierd. My firewall or anti virus hasn't shown any danger whatsoever. How could it have happened? Through Elysium? Where does that leave me? All lost?

Your account was hacked not your computer.

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Wouldn't my firewall not protect against stuff like this? Well thought it did. No way to restore either?

Well, guess that was my vanilla adventure to say the least. Nearly made to 60, not going through it again.

GG

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Funny how this is the only server with 2FA, and also the only one I know of constantly having issues with players getting hacked. Also the only one I know with non-stop gold spam from sellers. Hmmm, 1+1 = 2? Nope, not on Elysium. Here its not the servers fault and players think 1+1 = 100,425,222.

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I guess I was being too careless. Never been hacked before, not even on retail. I assumed by BitDefender would ensure me against stuff like this. Sad sad.

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Subtogger, Bitdefender will only help your pc. It wasn't your computer that was hacked, it was your account. You know, the information that is "secure" according to the staff?

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How many digits was your password?

Anything 11 or less is easily hackable by a modern graphics card in less than a minute. But anything 15+ characters is likely unbreakable.

2FA is good, but whether you use it or not it's good to have a longer password.

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6 hours ago, Subtogger said:

Hi Elysium.

I play on the Anathema PvP server and I used to have several characters.

Karila - Night Elf Druid lvl 56ish
Fatherfigure - Human Priest lvl 44ish
Thesmallgirl - Gnome rogue lvl 5ish.

Today I log in and all my characters are gone? How come? They are previous Nostalrius characters, does that have something to do about it?

Have you played any on those three characters since you transferred over from Nostalrius? Also, did you create any other characters on this account on any of the servers? And if so are they gone also?

EDIT:

So I looked up all three characters on http://realmplayers.com and none of those characters have logged on recently. (For quite some time) Looks like you haven't logged in game on those characters since the transfer. I'm guessing but can't say for sure until you reply back, but I'm pretty sure they were deleted by the system and not hacked.

Hopefully you reply cause it's kinda weird the hacker would take the time to delete them if they had access to your account.

 

Quote

Shenna posted on Jan 14, 2017

All characters that have existed in the game world since Elysium’s launch until now will be maintained and all Nostalrius specific data will be wiped.  Nostalrius realms will be renamed to Anathema PvP and Darrowshire PvE. A 30-minute maintenance will occur at 8:00 PM server time to apply the rename and the removal of unclaimed characters.

All future Nostalrius related data will be denied. The new realms will not be affected, and Elysium will not disclose any Nostalrius’ data such as the databases and core.

Edited by HudsonHawk
Added info. and quote from Shenna

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