This random ban situation is getting out of hand

[Tibs 5]

Issue has been resolved.

Guildie betrayed our trust by claiming the support of our guild got him banned. Turned out he bough a ton of guild.

Edited January 3, 2017 by Tibs

[Worldstar 36]

Until they stop refusing to ban VPNs to get rid of the gold seller problem, innocent players will be targeted relentlessly.

Edited January 3, 2017 by Worldstar

[Eldolin 0]

Dear Elysium GM-Team,

I'd like to adress this issue as well. I would like to inform you that I was one of the people trading him gold and sending him consumables as well as gold via mail, so he could continue working on his Hunterquest to get Rhok'delar.

Since he and I were on it together for last couple of days he never did anything that was worth a ban over the last couple of days or prior to it.

I would like you to please investigate the matter of his ban once more, because it can't be right that he gets banned for doing something he clearly did not. 

I stand in with my name for my fellow Guildy and friend and hope the matter gets settled very quick.

Edit: Since the evidence is so clear I want to apologize for the behavior of my subordinate.

 Shoutout to the GM's for investigating and giving us proof for what he did and giving him what he deserves. 

Edited January 4, 2017 by Eldolin
Evidence is clear

[WonderBread 4]

49 minutes ago, Tibs said:

Im the GM of a raiding guild called Sketchy
 

Sounds a bit sketchy if you know what I mean.

Edited January 3, 2017 by WonderBread

[Tibs 5]

12 minutes ago, WonderBread said:

Sounds a bit sketchy if you know what I mean.

Ayyylmao.

No but seriously, we're a really tight knit guild and losing people ive played with for ages to stuff like this really puts me off playing on this server. They claim they want Blizzlike, yet we cant help out our guildies in the fear of getting a ban.

Edited January 3, 2017 by Tibs

[Tibs 5]

13 minutes ago, arucado said:

don't expect anything good from a private server GM staff, neither your account security

Well our biggest issue here is that we're getting punished for helping out our guildies by giving them funds for stuff like pre raid BiS, assistance with epic questlines etc. We have a guildbank with a pretty decent amount of gold and materials that im now afraid to use due to random bans. This needs to change because I can imagine we're not the only guild dealing with these issues

[kick1234567890 0]

They take longer than a couple of days to process tickets, and if the anticheat system caught the gold trade he would be instantbanned(?).

 

Sounds to me your buddy was botting or something a week prior.

As a guy who processes complaints/appeals (not sure if this is the right word in English) IRL, I've seen some of the worst kind of lying ever, some people can be confronted with solid proof and still try to spin it to make em look innocent.

Edited January 3, 2017 by kick1234567890

[Curado 5]

You have no idea why he was actually banned.

[Tibs 5]

8 minutes ago, kick1234567890 said:

They take longer than a couple of days to process tickets, and if the anticheat system caught the gold trade he would be instantbanned(?).

 

Sounds to me your buddy was botting or something a week prior.

As a guy who processes complaints/appeals (not sure if this is the right word in English) IRL, I've seen some of the worst kind of lying ever, some people can be confronted with solid proof and still try to spin it to make em look innocent.

Yeah you raise a valid point. Even though ive played with this guy for over a year now I can never be 100% sure that he has not broken any ToS even though he tells us he hasn't. But the ban does happen to come in a period where we heavily supported him with some gold/items from the guild. So we figured this was the reason (IF he hasnt broken ToS and lied to us about it, which i highly doubt)

Yesterday I reached out to a GM and asked if this would be an issue and he told us to be careful with such things since the anti cheat might pick up on it. Today we talk to a GM and he tells us the anti cheat does NOT pick up on this kind of stuff. So two GM's, two different stories. Maybe make sure the whole team is on the same page on these matters Elysium? Its worrying that we're getting two different answers from two different GM's.

[Glenzig 34]

Not sure random is the right word to use. There is a system in place for auto bans. If you trip that system, you get a ban. All bans are reviewed. ALL bans. Whether you're blatantly guilty or not, if you post an appeal, you get a review. I'm not sure why anyone has a problem with this. If your ban gets reviewed, and the ban sticks, I trust the staff to make the right call on that. Who else do we turn to to enforce the server rules?

[Tibs 5]

11 minutes ago, Glenzig said:

Not sure random is the right word to use. There is a system in place for auto bans. If you trip that system, you get a ban. All bans are reviewed. ALL bans. Whether you're blatantly guilty or not, if you post an appeal, you get a review. I'm not sure why anyone has a problem with this. If your ban gets reviewed, and the ban sticks, I trust the staff to make the right call on that. Who else do we turn to to enforce the server rules?

Well the point is that people are getting banned for stuff that should not be bannable in the first place. Receiving assitance with gold? Anti cheat might pick it up and ban you. Getting hacked by goldsellers? Almost a guranteed ban. Selling an item well above marketprice? Almost a guaranteed ban.

My point here is that the anti cheat picks up on stuff that might be suspicious but is in no way a bannable offence UNTILL looked into. Banning first and then looking into it is the wrong way around imo. Log these things, look into it and then ban people judging by the information gathered after said investigation.

Edited January 3, 2017 by Tibs

[Suzerain 91]

Your guild mate purchased 318 gold on Dec 31st via three separate transactions for 106g each, selling items like ZG coins and Greater Astral Essence. He then must have felt very secure in his account because he also bought another 1,484 gold on January 2nd via 14 separate transactions, also for 106g each, selling items like ZG coins again and other random low level greens and enchanting materials. Items that sell for 1g or less do not suddenly get bought for 106g. Both sets of auction house purchases were bought by two identified and banned gold sellers, and Lefara was discovered and banned as we were investigating all of their “customers”. 

 

So far, we have had dozens and dozens of posts of people claiming to be falsely banned, here and on Reddit. So far, of these appeals that have been reviewed have all resulted in 100% confirmation of the ban's authenticity. I know these people are your friends, but they will do/say anything to get their accounts back and shift the blame. Sorry for the loss of a guildmate, but we cannot tolerate these actions.

[Glenzig 34]

2 minutes ago, Tibs said:

Well the point is that people are getting banned for stuff that should not be bannable in the first place. Receiving assitance with gold? Anti cheat might pick it up and ban you. Getting hacked by goldsellers? Almost a guranteed ban. Selling an item well above marketprice? Almost a guaranteed ban.

My point here is that the anti cheat picks up on stuff that might be suspicious but is in no way a bannable offence UNTILL looked into. Banning first and then looking into it is the wrong way around imo. Log these things, look into it and then ban people judging by the information gathered after said investigation.

Guaranteed,  the amount of false positives on this is very low. These guys aren't idiots, they know that gold changes hands all the time with nothing illegal behind it. They know that people use the AH. They know gold gets lent out between guildmates, gets mailed to alts, and all that stuff. If your account gets flagged, there is a reason for it. If there is nothing going on, you should easily be able to provide enough proof for that. Allowing people who are doing enough to have their accounts flagged to continue to play is not going to happen. That would be a bad move.

[Worldstar 36]

Just now, Suzerain said:

Your guild mate purchased 318 gold on Dec 31st via three separate transactions for 106g each, selling items like ZG coins and Greater Astral Essence. He then must have felt very secure in his account because he also bought another 1,484 gold on January 2nd via 14 separate transactions, also for 106g each, selling items like ZG coins again and other random low level greens and enchanting materials. Both sets of auction house purchases were bought by two identified and banned gold sellers and Lefara was discovered and banned as we were investigating all of their “customers”. 

 

So far, we have had dozens and dozens of posts of people claiming to be falsely banned, here and on Reddit. So far, of these appeals that have been reviewed have all resulted in 100% confirmation of the ban's authenticity. I know these people are your friends, but they will do/say anything to get their accounts back and shift the blame. Sorry for the loss of a guildmate, but we cannot tolerate these actions.

And the truth comes out.

[Glenzig 34]

Hah. NM. 

Stay banned. 

This guy buys like 1,800 gold and gets his guildies to not only borrow him additional gold, but start posts up defending him. What a douche.

Edited January 3, 2017 by Glenzig

[Tibs 5]

6 minutes ago, Suzerain said:

Your guild mate purchased 318 gold on Dec 31st via three separate transactions for 106g each, selling items like ZG coins and Greater Astral Essence. He then must have felt very secure in his account because he also bought another 1,484 gold on January 2nd via 14 separate transactions, also for 106g each, selling items like ZG coins again and other random low level greens and enchanting materials. Both sets of auction house purchases were bought by two identified and banned gold sellers and Lefara was discovered and banned as we were investigating all of their “customers”. 

 

So far, we have had dozens and dozens of posts of people claiming to be falsely banned, here and on Reddit. So far, of these appeals that have been reviewed have all resulted in 100% confirmation of the ban's authenticity. I know these people are your friends, but they will do/say anything to get their accounts back and shift the blame. Sorry for the loss of a guildmate, but we cannot tolerate these actions.

Alright. I now feel like a total idiot for blindly trusting this guy just because ive had him in my core for over a year.

Thanks for the quick response. When I get in touch with him ill give him an earfull because he also put our reputation on the line here by claiming we we're the ones getting him banned by supporting with guild funds. Sorry for wasting you guys' time. I was sure I could trust this guy and went out of my way to help him, lesson learned I guess.

[Sundanc_r 19]

its (nearly) always the same. "im so innocent" - purchased 2k gold from gold sellers

im sorry your "tight knit guild" gave this gold selling plague money, fuel.

Edited January 3, 2017 by Sundanc_r

[gotmilk0112 10]

GMs don't ban you for sending gold to other players.

The cheat detection system does not ban you for sending gold to other players.

 

Yet another instance of a gold buyer/hacker/griefer crying "omg I was banned for no reason!!!".

Edited January 3, 2017 by gotmilk0112

[Tibs 5]

Well I feel foolish for trusting someone like this. Especially after risking my own reputation defending him 'because he seemed like a good guy'.

I just cant wrap my head around how a core guildie ive been playing with for over a year leeches gold off of our guildbank because he claimed he needed consumables and such for his questline. I then buy the 3% hit scope for him to reward his great effort completing the quest, and it turns out he ваууin bought over 1.3k gold and still was arrogant enough to accept our guild money. 

PSA: Nobody can be trusted guys, even after having them in your core for ages.

[The Fapmonsoon 14]

It is what it is, you live and learn. Had a guildie on retail that was with us for 2 years and was always reliable that robbed our gbank blind (not provoked). Sadly, who we are isn't known until it is too late. Don't lose trust in everyone in the community over this, just realize that if someone gets banned.... they probably are not innocent.

[cybaster 31]

This thread needs to be stickied, lmao.

[kick1234567890 0]

We all had to learn this at one point.

[Shayss 43]

3 hours ago, Tibs said:

Issue has been resolved.

Guildie betrayed our trust by claiming the support of our guild got him banned. Turned out he bough a ton of guild.

HAHAAHAHAHAHAHAHAHA

That title. That edited post. Fkn love it.

[noob257 36]

13 minutes ago, Shayss said:

HAHAAHAHAHAHAHAHAHA

That title. That edited post. Fkn love it.

We have a saying in Germany: Wer den Schaden hat, braucht für den Spott nicht zu sorgen.

A simple translation would be: With the harm comes the mockery.

 

Edited January 3, 2017 by noob257

[axltijuca 0]

ok wait

buying gold is illegal? wtf?

not even blizzard does that.

makes no sense, its like screwing up people that spent RL money on this server.