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Escatopoulos

[Lag every weekend] Server does not support the population?

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Hi everyone. The unbearable lag on weekends, is nothing new and I can anticipate the excuses for it but since it's a problem that repeats constantly and in a predictable manner, then the causes can be identified and dealt with.

I don't know about servers, TCP/IP, connections etc. but I can think of a logical conclusion: the server does not support it's population. If that's the case, the server could either be updated OR the population should be limited to where the connection is stable.

Also on BGs, that are managed by independent servers on retail, where the population is just 10 against 10 players, lag is unbearable, making the game experience extremely unpleasant and frustating.

The economic argument is understandable, and in the end, playing Elisyum is free, but if I were the administrator, I would be completely transparent about 1)the current server capacity, 2) the economics required to solve the lag issues and how to defray it, and 3) bringing up the possibility of a population limit if updating the server/connection is not feasable, even if that ends up on queues to log in and people going berserk.

It is for our common benefit and the bennefit of Elysium, a server that has made me love the game again.

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ADDED: Also these lag spikes happen even with a "official game lag" of around 20-30 ms, so the connection speed is clearly not the problem, but the server handling so many simultaneous connections.

Again I undestand the money limit, and that's why I would suggest elaborating a transparent economic white paper, a sort of kickstarter project if you like, to collect the necessary amount to be able to perform the necessary changes and get rid of this lag forever. People would gladly donate (I would) if they see exactly where the money is going and how much is left until this goal can be achieved.

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33 minutes ago, Escatopoulos said:

.

Also on BGs, that are managed by independent servers on retail, where the population is just 10 against 10 players, lag is unbearable, making the game experience extremely unpleasant and frustating.

 

I think that's a great idea to host BGs and other instances on a separate server.


That would allow them to increase the visable distance and make WSG/ab Blizzlike.

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gone in bg... lag.... crash.... relog.... got deseerter... heya!!!

well i dont think they can do what you suggest otherwise they would have already done so.

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1 minute ago, Asher86 said:

well i dont think they can do what you suggest otherwise they would have already done so.

I disagree. The problem is persistent and can be reproduced, therefore it can be fixed. Maybe it's none of the solutions I have come up with? Ok I'm obviously no computer engineer but I believe the association population -> lag is obvious, so if technical measures cannot be implemented, then I can't think of any other solution than setting a much lower population limit.

I would gladly wait in a queue to enjoy then a smooth gaming experience than playing (even for free) a half quality thing. The word unplayable is repeated very often, well overall the game works very decently, but it is indeed unplayable at times, specially on weekends, and weekends are the only time many people have to play the game.

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the sever staff for some reason allows a number of people online that the server cannot take at all.. then when people complain about lag they complain about donations.. ?!

IMO staff should:

Never allow more than 5.5k-6k tops online because the server can take it. If they dont have the money and the means to put up a decent server that can take 9k people dont allow 9k people on, simple. Do not ruin the experience for everyone. Make queues and alllow whatever the server can take.

 

And also campaign harder for donations on forums and social media  because they do not do it.

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The servers evidently cannot handle the 8K pop, at 6K it's absolutely fine but over 6.5/7 and it gets laggy. The connection speed is fine, it's always on 15ms on my game regardless of the lag, so it must be server side. I'm getting sick of being in a BG and the melee characters on both sides just give up and stand there because we cannot actually hit each other when moving.

 

I would much prefer to sit in a queue for 15 minutes than have the awful lag.

 

Or the staff could just try and get more money to upgrade the hardware but they don't seem to like taking money. I think maybe because if they try making more money then it could be seen as profiting from the game and that could cause legal issues?

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So I believe we could all agree that the current problem is not the connection but the population handled by the server.

I would honestly love to hear from the server admins and that would encourage more people to donate if they knew that the money they are giving away is buying this an that to achive a lag free server.

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As a european I don't notice any lag most of the times. I really don't see an issue at all. I actually want to thank the Elysium staff for providing such a good wow experience for free. And I believe if people aren't satisfied with the current product they should move on.

I think adding server queues is the worst thing that could happen. Please don't do that.

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I don't doubt that others have lags but it's probably more localized than people think. Some people play with very high pings because they play from global regions. Adding some small server delays can really amplify those connection times.

The quintessence of this is the same as it was back in 2004. Play on a server that is near you if you feel the lags are too hard.

IMO there is nothing to do from the staffs point of view.

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50 minutes ago, Nrgte said:

I don't doubt that others have lags but it's probably more localized than people think. Some people play with very high pings because they play from global regions. Adding some small server delays can really amplify those connection times.

The quintessence of this is the same as it was back in 2004. Play on a server that is near you if you feel the lags are too hard.

IMO there is nothing to do from the staffs point of view.

Nope, like others have said, I'm close to the server, not in America, I have 15ms connection ping. The lag is awful when busy. Everyone moans about it in game. It is an issue, the devs are aware, but they refuse to acknowledge it or do anything about it.

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9 hours ago, creeps1 said:

just remove every chinese player from the game and we ll be just fine.

Best idea 2017. Transfer all the CN guilds over to Anathema so our old Nost buds have someone to play with.

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On 8/21/2017 at 1:52 AM, arbet said:

Nope, like others have said, I'm close to the server, not in America, I have 15ms connection ping. The lag is awful when busy. Everyone moans about it in game. It is an issue, the devs are aware, but they refuse to acknowledge it or do anything about it.

That's it: it is not a connection issue, nor speed nor proximity to the server. I'm playing with a 20ms ping and the lag is unbearable, and same thing for anybody in the same BG for example.

It is a server issue, server load issue most certainly.

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In addition to the lag, now the server is crashing on a regular basis - 3 crashes today in like an 8 hour period.  And this is not even at "peak times" - US evenings.

They should just threaten to ban VPN's unless the Chinese buy them the latest and greatest hardware - problem solved ;)

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^ doesn't it go down on Wednesday mornings for maintenance? to reset raids and pvp for the week.

 

Although it was crashing a lot last night and there was only 4K people online.

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Well your latency depends on your position compared to the server position. So yes from US you'd have a high ping. I think the realms perform very nice. And yes like you said it's free to play. On the other hand you are right... if it's a capacity problem it would be better if they should cap the number of players.

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Why is this even a debate in August 2017?

By now everyone knows that ALL players experience "lag" when the server is running an excess of 7k players and it gets worse when 8k are online.

This has nothing to do with latency, but is purely a consequence of the server load.

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3 hours ago, Ragingducks said:

Why is this even a debate in August 2017?

By now everyone knows that ALL players experience "lag" when the server is running an excess of 7k players and it gets worse when 8k are online.

This has nothing to do with latency, but is purely a consequence of the server load.

So the problem is well know, it's constant and it generates concerns amongst users, and it's not being solved? <- That's why it's being debated, you want everybody to be quiet and experience this frustration EVERY weekend? Is that gonna solve it?

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19 minutes ago, Escatopoulos said:

So the problem is well know, it's constant and it generates concerns amongst users, and it's not being solved? <- That's why it's being debated, you want everybody to be quiet and experience this frustration EVERY weekend? Is that gonna solve it?

My solution is a server cap of 6000 players. There you have it, resolved in 5 seconds.

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4 hours ago, Ragingducks said:

Why is this even a debate in August 2017?

By now everyone knows that ALL players experience "lag" when the server is running an excess of 7k players and it gets worse when 8k are online.

This has nothing to do with latency, but is purely a consequence of the server load.

Back when the cap (and population) was closer to 11k we didn't have lag like we do now so sheer volume is not the sole problem.

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